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OK I fixed it. One of the CD's had gotten stuck between trays in the loader. I pulled out a few CD's by forcing open the trays gently. However even after removing as many cd's as possible one was still stuck. 1. Remove screws holding cover plate on in back and sides. 2. Remove cover. 3. Lift face plate latches and lift over top of unit. Remove serial cables from connectors on board. Take face plate and place aside. Remove screws from back of CD tray unit and bend back metal tab with flathead screwdriver. Lift CD unit up on one side so you can get your fingers up inside underneath and push stuck cd towards tray openings. You can gently force top few trays out. You may need to shake unit so that stuck cd reaches open end. Pull out CD. 4. Replace faceplate and connect serial cables. Plug in power cord, power on unit and make sure trays will eject normally. 5. Put it all back together!
I had this problem last night. The infuser was stuck down too low and the tray wouldn't slide in. I got the solution from FIXYA, and it worked for me.
First make sure machine is off at power, then put just the coffee grounds collector and not the whole tray back into place, gently close the door, and then turn the machine back on. At first I couldn't close the door, but I fgured that the grounds collector was a bit too low, so just put something in there to hold it up while I shut the door. Turn the machine back on at power and HEY PRESTO, it all started up again, and then the infuser moved back into correct position.
Make sure you have a cup handy just incase water starts to rinse out.
To verify there is nothing stuck in your drive, turn off your computer and try manually pushing the tray in GENTLY and feel if there is something blocking the tray moving. If there is nothing preventing the tray from moving manually push the tray in - start your computer and try it again. Use the eject function in windows explorer and try the retract button again. If teh button will not work try pushing the tray in manually again. Once the tray starts moving in it should automatically retract the rest of the way. If the unit will not retract on it's own by either method then the drive should be replaced.
Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting theprinter manufacturerfor additional assistance and/or repair.
You possiblely have something loose in the tray or something broke. Find something metal and thin, like a hack saw blade, and stick it through the slot between the drawer and printer and see if you can feel the obstruction, and if so try to move it out of the way. Something is catching on the printer frame and drawer.
On the Brother DPC130C
Take off the back cover, sort of triangular piece of plastic.
Take power cable out, turn the device on its side and look at the back in the centre there is a white piece of plastic lift that up with a ruler or such device lift the white plastic thingo and slide the tray out.
Don't forget to put all pieces back in place before using printer.