They changed telephone jacks and can't call long distance anymore. Thank you
Unless "Set Relocation" is turned on (usually is / should be OFF), plugging a set into a different jack gives it the extension # and programming of that jack. Press Feature * 0 and an Intercom key to find out what the new extension # is, and program that extension to allow long distance. Or change the cross-connect to physically put the old port on the new jack.
SOURCE: T7316e Nortel Meridian Norstar Telephone MANUAL
Not too sure what type of manual you are looking for, but here is a useful link to have for a Norstar system information.
http://www.alphatelecom.ca/meridian_norstar_manuals.htm
SOURCE: I have a Norstar T7316E phone system. I need to
Depending on the type of voicemail you have It can be accomplished by calling in to the office and when the main greeting starts playing press **, the administrator mailbox number, the password and the pound key (the administrator password must be changed from 0000). Once in the mailbox press either 9 or 99 at this point you can re record the main greeting.
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