I got the Crofton crock pot at Christmas time and have only used it about four times since then. It cracked while cooking in it. I could smell something burning inside the metal part and that's when I removed the crock and saw the crack all the way across the center.
SOURCE: Hamilton beach 6qt electric crock pot about 4 years old
Call Hamilton Beach. This crock pot was recalled because of threat of severe burn. My handle broke and I dropped my lid. When I called to buy a new lid, I was told of the recall. They will send you an envelope. You then send back the end of the cord. I got a whole new cooker, crock and lid in the mail. : )
SOURCE: RIVAL Crock Pot 3350 - Replacement of Cooking Pot
I need a new liner for my Rival smart pot. the crock bowl broke.
SOURCE: Crock's pot itself is cracked - need replacement for Rival #33511
Try here!
http://www.marbeck.com/crock_parts_rival.html
Good luck!
SOURCE: Cracked ceramic Kitchenaid crock pot liner
There is no inherent problem with the Kitchenaid ceramic inserts. As far as a replacement ceramic insert, I would suggest calling Kitchenaid Customer Service. They may be able to provide a new insert at no cost if the unit is still within the 1 Year warranty.
Their toll-free phone number is 1-800-541-6390.
SOURCE: Line crack in bottom of the ceramic crock itself
Here is the direct link to the Rival Customer Service Dept. Call them and ask them how they can assist you.
https://secure.rivalproducts.com/ContactUs.aspx
Please rate this help!
279 views
Usually answered in minutes!
×