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Where do I find the manufacture's firmware file for a Hisense 50" LCD smart tv model 50H5G

When I updated the firmware from the websit provided "www.hisense-usa.com/support" The file ruined the picture quality to an infrared like display. All colors are wrong.

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  • Rich Jewell
    Rich Jewell Sep 12, 2014

    I have a tech comming out hopefully sometime soon. Their tech's said that they will have to replace the firmware entirely. And that restoring the old file will not work. Thank you for your help. I was hoping for more options without calling someone out. Well, lesson learned.

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You have the link to the official website of Hisense. So not sure why you had a problem. I am assuming you purchased the TV in USA.

If that is not the case then you may have to go to the Hisense support website in your country. The firmware can make a difference to the local TV type e.g, PAL or NTSC.

If you are in USA then try once again. Type the model of your TV in the field and download the firmware zip file and install as in instructions provided. Hisense Firmware

You can change country by going down the page at the bottom of the Hisense USA site. It is possible no firmware update was available for your country. This means you have to call local Hisense support and restore the original firmware file.

Posted on Sep 12, 2014

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6 Suggested Answers

6ya6ya
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SOURCE:

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Posted on Jan 02, 2017

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  • 1779 Answers

SOURCE: hisense 42inch lcd tv

It sounds like it's the inverter panel which lites the lcd back light.
If it's under warranty, try to replace it, or take it in for svc.

Posted on Feb 27, 2008

SOURCE: Hisense LCD Tl2020

I, also, have the Hisense LCD 1504 and cannot turn it on with the original remote. I have to use the ON button on the side every morning. You have to hold this button in for a while then wait a while and presto, the blue button shows on the front and the picture comes on. If it fails to work the first try, just try try again. It does work for me this way. We had this same experience with the TV in our room at a Hotel where we were on vacation and the TV worked fine when we turned it on using the side ON button. It just takes a while for the picture to appear. Hope this clue will help someone.

Posted on Oct 12, 2008

SOURCE: TV pictures can't come out

www.rolsen.ru/content/tech/PDH4239EU_service_manual%20V1.0.pdf
www.rolsen.ru/.../PDP32XX%20Service%20Manual%200804301.pdf
use these service and repair manuals, to troubleshooting procedures.

Posted on Jun 01, 2010

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SOURCE: need IR code for Hisense 32" LCD tv to program

Are you referring to the iPhone/iPad app? if yes then this is not a remote app, it's a management app made for Comcast boxes and nothing else it doesn't controls tv's.
If you are referring to the actual remote for one of the Comcast boxes then it all depends on what model of remote you have and the exact model of your tv - some will support it thru the use of a Daewoo or Samsung code, others don't.
So you have 2 options:
1 - you try every Daewoo and Samsung code you have in the manual and if that fails you do a code scan on the remote as explained in the manual:
Turn on your TV
Press the TV button on the top of the remote, then press and hold Setup until the TV light blinks twice
Enter 9-9-1 and the TV button will blink twice
Press and release 1 and the TV button will blink twice
Point the remote at the TV, press and release the Power button, then press the CH+ button multiple times until the TV turns off
Press Setup once to lock in the code and the TV button will blink twice
If even that fails - the tv doesn't shuts down - then the remote is incompatible to the tv so
2 - you get a remote that is compatible with both. The only one i could find is
http://www.logitech.com/en-us/remotes/universal-remotes/devices/6812

Posted on Jun 04, 2011

dduncan774
  • 760 Answers

SOURCE: My hisense 50 inch lcd tv has picture but no sound.

If you still have back light, then the T-con is probably defective. If you don't have back light, then you either have a bad power board/inverter or a defective panel

Posted on Mar 20, 2013

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