Plantronics Voyager PRO  Bluetooth Headset Logo

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Anonymous Posted on Sep 10, 2014

My plantronics voyager wont charge, the light wont even come on, is it fixable?

1 Related Answer

Anonymous

  • 537 Answers
  • Posted on Oct 24, 2011

SOURCE: my plantronics voyager pro will not charge turn on

I have seen on some Plantronics Bluetooth headsets that you can perform a system reset by doing the following, It might help but not sure.

Instructions:
While plugging in the AC charger, hold the power/pair button. The headphones will show a solid red or blue light when they have been successfully reset.

Good luck from Headsets Direct!

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1answer

My plantronics voyager pro wont turn on, It doesn't fill power on-off bottom. I can only charge it correctly with red led. Each time when I press "volume+" bottom for 5 seconds while charging...

Sounds like you have a few things going on here that may be a procedural problem. We recommend reviewing your user guide, paying close attention to the "take a good look" and "tips". The link below for the Plantronics Voyager Pro+ should help.

Plantronics Voyager Pro+

Good luck from Headsets Direct!
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THE CHARGING LIGHT DOESN'T COME ON. I CHARGE IT DAILY BUT WENT ON A TRIP FOR 5 DAYS AND WHEN I RETURNED THE LIGHT WON'T COME ON...RED OR BLUE.

Per Plantronics: The Voyager Pro is not a moisture resistant headset. So if you have worn the headset during work outs or outside in excessive heat it could cause it to fail.The only solution is to have the headset replaced if still under Plantronics one year warranty.

Good luck from Headsets Direct!
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I bought the plantronics voyager pro bluetooth headset two months ago and now it's dead. It's been working great for two months. When it's plugged into the wall for charging the red light is illuminated....

One thing you can try is to power down and then power the headset back up. The instructions are on the link below for the Plantronics Voyager Pro, particularly the page "Listen To The Voice."

Plantronics Voyager Pro User's Guide

If that doesn't help, then you have a bad processor in the headset. It's still under warranty so contact Plantronics at 800-544-4660 x5 x5538 for warranty service.

Good luck from Headsets Direct!
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The red light and blue light in on permanently. The earpiece has been charged all night but when I push the earpiece to sync, the blue light on top of the base doesn't flash therefore no connection. Please...

Unplug the AC power from the Plantronics 500A base, leave it unplugged at least overnight if possible, no lights should be illuminated on the base. Then plug the power back in, charge the headset, and try re-pairing the headset to the Plantronics 500A base unit. Here is the link for the pairing instructions:

Plantronics Voyager 500A User's Guide

Good luck from Headsets Direct!
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When you press earpiece to pickup call the phone lift not working and a red light blinks on front left on desk top charging station .It worked fine yesturday - I come in today and it doesn't work. there...

This could be several problems, I am going to give you the one that I believe is the answer. It sounds like it may need to be subscribed again. First here is your user guide:

Plantronics Voyager 510

Plantronics Voyager 510 User's Guide

If that doesn't work, it may be that your headset is bad. If it is you can replace that with this headset:

Plantronics Voyager 510 Replacement Headset

Good luck from Headsets Direct!
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I have a Plantronics Voyager Pro and it will not take a charge. I plugged the charger into my phone to check it and it does work on my phone except not with my blurtooth. Thanks for your help.

If you have the Plantronics Voyager Pro headset, you should be using the ac adapter that came with the headset ( model 79414-01 ). If the headset will not charge, it could be broken or the internal battery may be worn out. Keep in mind that the Voyager Pro has a one year warranty, and Plantronics will replace it within the warranty period.

Plantronics Voyager Pro Headset

AC Adapter for Voyager Pro Headset

Good luck from Headsets Direct!
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I have half a dozen plantronics voyager 500a units, with HL10 headset lifters and 510 bluetooth headsets that do not work. All of these came from the Voyager 510s packs some time ago (with a different...

http://plantronics.custhelp.com/cgi-bin/plantronics.cfg/php/enduser/std_adp.php?p_faqid=8165&p_created=1128461658

I was searching for this today and happened to find the above on the plantronics website. It definitely frustrated me till I found out about how to put the base in pairing mode.
1helpful
1answer

I have the Voyager 835 that doesn't charge

you will have to hold the power button when the red light comes out in till u see a blue button that is what i did.
0helpful
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Light is not on..

I'm facing the same problem with my plantronics 510. Would love to hear if it is fixable. I've already bought myself a new one (tip - look at craigslist for a cheaper deal than even ebay and amazon)
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