<!-- from fixya rte -->How to remove the printhead - Canon Pixma MG5220 InkJet Printer

To remove and clean the printhead on your Canon IP1300 printer, follow these steps:

1. Turn off the printer and unplug it from the power outlet.
2. Open the printer cover and raise the printhead lock lever.
3. Lift the printhead out of the printer.
4. Moisten a cotton swab with warm water and gently clean the printhead nozzles. Be sure not to touch the gold-colored electrical contacts.
5. If the printhead nozzles are heavily clogged, you may need to soak the printhead in a solution of warm water and a mild cleaning agent for a few hours. Be sure to follow the manufacturer's instructions for the cleaning solution.
6. After cleaning the printhead, shake it gently to remove any excess water, and then let it dry for a few hours.
7. Once the printhead is dry, replace it in the printer and lower the printhead lock lever.
8. Close the printer cover and plug the printer back in.
9. Turn the printer on and perform a printhead alignment to ensure that the printhead is properly aligned.

If you are unable to clean the printhead or if the problem persists after cleaning, it may be necessary to replace the printhead. A new printhead can be purchased from the manufacturer or an authorized dealer.

Well, I don't think FixYa sent you the new replacement, but it was supposed to be sent by Kodak I guess. Anyway, here's the instructions on how to remove/install or in other words, how to replace the printhead.

1. Verify that the printer is turned on and there are no error conditions.
2. Open the printer access door and allow the printhead carriage to move to the center position.
3. Remove the black and color ink cartridges.
4. Disconnect the printhead by pressing the button in the upper-left corner of the carriage, then remove the printhead.
5. Insert the printhead into the carriage.
6. Place your thumb over the target label and push in firmly with your right thumb until you hear a loud snap.
7. Check that the latch captures the printhead.
8. Insert the color ink cartridge into the printhead.
9. Press down on the color ink cartridge until you hear it click into position.
10. Repeat Steps 8-9 for the black ink cartridge.
11. Close the printhead access door.

*Follow upto step 5 to remove the printhead, I just included the remaining steps for your information.
Let me know if you need further help.
Good Luck.
Thanks for using FixYa.

This sounds like a printhead problem.
The first thing I would try is to clean the printhead. Remove the cartridges and store them (stretch a piece of plastic electrical tape over the ink cartridge hole to keep the ink from drying out).
Remove the printhead and set it in warm distilled water and let the printhead sit overnight.
Remove the printhead from the water and blot the water with a clean lint free dry cloth (do not rub the printhead and contacts, or damage could occur. Set the printhead aside to air dry.
Once the printhead is dry, reinsert the printhead, remove the tape from the ink cartridges, reinsert the ink cartridges. Test print. This should clear the problem.
We can try a more aggressive cleaning solution of the distilled water doesn't clear the problem.
Let me know if you have any more questions. Thanks.

REPLACING HP PRINTER, PRINTHEADS


Follow these steps to replace the printheads in your printer.

1. Press the Power button ( ) to turn on the printer.
2. Open the top cover.
3. Press and hold the Resume button ( ) until the carriage moves to the left. CAUTION: Be careful not to proceed until the carriage is on the left side of the printer. If the carriage does not move to the left automatically, turn the printer off and back on and then try holding down the Resume button ( ) again. The printhead can be damaged if the carriage is not all the way to the left for installation.
4. Lift the printhead latch. Figure 3: Lifting the printhead latch
5. Lift the handle of a printhead and use it to pull the printhead out of its slot. Figure 4: Removing the old printhead
6. Shake the new printhead at least six times while the printhead is still in its packaging. Figure 5: Shaking the new printhead
7. Remove the new printhead from its package, and then remove its orange protective caps. Figure 6: Removing the protective caps CAUTION: Do not shake the printheads after removing the orange protective caps.
8. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead latch). Press down firmly on the printhead until it snaps into place. Figure 7: Inserting the new printhead
9. Pull the printhead latch all the way forward, and then press down until the latch engages. Figure 8: Closing the printhead latch
10. Close the cover. Figure 9: Closing the cover
11. The printer should align the printheads automatically in a few minutes, printing an alignment page. If it does not, go to the next section to align manually.

Align the printheadsIf you installed the HP software, use the instructions in the left column below. If you installed a Plug and Play driver or other driver, use the instructions in the right column.

Replacing the printhead If your printhead is damaged or broken, you may replace it yourself.

1. Make sure your printer is turned on.
   
2. Open the printer access door by lifting from the recessed hand-holds on the sides of the unit.
   The printhead moves to an accessible position for handling the ink cartridges. The ink cartridges are seated in the printhead.
   
   
   
3. Pinch the latch on the ink cartridge with your thumb and forefinger and lift it out of the print head. Remove both ink cartridges.
   
   
   CAUTION:
   Insert the ink cartridges into the newly installed printhead as soon as possible to prevent any drying of the ink.
4. Unlatch the printhead by lifting the rectangular latch on the top of the printhead.
   
   
   
5. Remove the old printhead from the carriage .
   
   
   
6. Remove the new printhead from its bag.
   
   
   CAUTION:
   Do not touch copper contacts on the printhead, as this may damage it.
7. Remove and discard the black plastic casing and the orange protective cap.
   
   
   
8. Place the new printhead into the carriage.
   
   
   
9. Push firmly against the target label on the printhead until you hear it click into place.
   
   
   
10. Re install the ink cartridges. As needed, see Replacing ink cartridges.
    
    
11. Close the printer access door. The printer should now complete a printhead calibration to ensure that it is ready to for normal operation.
    

The User Guide (PDF installed on installation) has specific instructions, summarized below:
1 Make sure the EasyShare AiO is on.
2 Open the printer access door. The carriage moves to a center position.
3 Wait until the printhead is idle and silent, then pinch the pinch latch on the ink cartridge with your thumb and forefinger and lift it out of the print head. Remove both ink cartridges.
4 Unlatch the printhead by pressing the button in the upper-left corner of the carriage
5 Remove the old printhead.
6 Remove the printhead from its bag
7 Remove and discard the clear plastic casing and the orange protective cap.
8 Place the printhead into the carriage.
9 Push against the back wall of the printhead until it clicks into place.
10 Reinstall the ink cartridges.

And you are done!

open the access door at the top of the printer

Remove the ink cartridges

Put your finger in the upper left corner of the printhead ( inside)

you will feel a small latch rigth there push it upward

the printhead will loose and you may now remove the printhead

When you removed the paper it's possible your damaged it and that's why the message is not going away. Did you try to put the cartridge back in to make sure it had not come out of position and just remove the power cord for a minute then plugging it back it.

Here are the steps to make sure you properly change the cartridges and the heads...

Install the ink cartridges and printheads Step one: Install the ink cartridges All four ink cartridges must be correctly installed for the HP All-in-One to work. Follow the steps below to Install cartridges:

1. Open the ink cartridge cover.
2. Remove each ink cartridge from its package.
3. Align each ink cartridge with its color-coded slot and then insert the ink cartridge into the slot. To ensure proper contact, press down firmly on the cartridges until they snap into place.
4. Close the ink cartridge cover.

Figure 1: Installing cartridges 1 - Open the ink cartridge cover. 2 - Remove the ink cartridges from the packages. 3 - Install the ink cartridges. 4 - Close the ink cartridge cover. Step two: Install the printheads Follow the steps below to install the printheads.

1. Open the top cover of the printer. Figure 2: Open the top cover
2. If the carriage does not move to the left automatically, press and hold the Resume button ( ) for three seconds. Wait for the carriage to stop moving.
3. Remove the cardboard cover from the printhead carriage. Figure 3: Remove the cardboard cover
4. Lift the printhead latch. Figure 4: Lift the printhead latch
5. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its packaging. Figure 5: Shake the printhead while it is still in its packaging
6. Remove the new printhead from its package, and then remove its orange protective caps. CAUTION: Do not shake printheads after the caps are removed. Figure 6: Remove the printhead from its packaging, then remove the orange caps from the printhead
7. Insert the printhead into its color-coded slot. The label on the printhead must match the label on the printhead latch. Press down firmly on the printhead to ensure proper contact. Figure 7: Insert the printheads in the correct color-coded slots
8. Pull the printhead latch all the way forward, and then press down to ensure that the latch is properly engaged. You might have to apply some pressure to engage the latch. Figure 8: Close the latch
9. Close the top cover. Figure 9: Close the top cover

Step three: Align the print heads Whenever you insert or replace a printhead, the printer automatically aligns the printheads to ensure the best print quality. If the printer does not print the alignment page automatically, start the alignment process manually. To start the alignment process manually:

1. Press the Setup button on the control panel Setup and the number 6 on the keypad or scroll to Tools .
2. Press 4 on the keypad or scroll to Align Printer . The alignment process starts.

To resolve the error condition:

1. Open the printer access door.
2. Remove the color and black ink cartridges.
3. Remove, then reinstall the printhead

To reinstall printhead follow the link.
http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/printhead/AUR1780-9_UE_RevC.pdf

Hello ahieser,

To remove the old printhead, you need to remove the ink cartridges first. And then remove the printhead by pushing the button at the top of the printhead while disengaging it from the carrier.

^_^