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Anonymous Posted on Sep 06, 2014

Telkom fault reporting

Dsl is woking and the telephone does not work.

1 Answer

Mark Snell

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  • Expert 86 Answers
  • Posted on Sep 15, 2014
Mark Snell
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Joined: Jan 12, 2008
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Call your phone compant

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My landline is off since 02 Feb 2019 no help from Telkom still waiting after reporting fault on 06 Feb 2019.How long does Telkom take to fix faults?landline (041)4817952

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HOW TO CONTACT SALES DEPARTMENT

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The web page above in South Africa lists the following contact information:

Should you wish to speak to Telkom, there are a few options to suit your needs:
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  • Report a fault via SMS: SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
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My telkom line, internet and wi-fi have been down since 23 Nov 2017 . I have reported it over two months now, and still nobody from telkom has contacted me or been here to fix the problem.

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Did you get a reference number for the fault log?
In the absence of this reference number you have no proof that it was ever logged. If you do have it, call 10210 again(from any telkom phone..its a free call so even a phone booth will suffice) and request an update using that reference.
If that doesn't work.. visit your nearest Telkom store/office and express your concern in person..
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Westinghouse Security Systems

an easy fix is to get a dsl filter for your system and reconnect it back up to the telephone line.

http://www.safemart.com/Alarm-System-Essentials/Z-Blocker-Alarm-DSL-Filter-1EZ-A431PJ31X.htm

and no ido not work for Safemart.
if this doesnot help you email me...

mj
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