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Posted on Nov 09, 2007
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Inter-tel Access Help! We have an Inter-Tel Axxess System.  We are a small company with only about 10 phones.  The power went out in the building, the battery was dead in the system box, so we lost our database.  After some time we restored out database, did a system wide reset, but the outgoing lines (over a T-1) are all lit up.  When you pick up the main phone it says the "BCI 4027 is unplugged."  The VM computer shows an error in loading...any thoughts

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  • Posted on Nov 12, 2007
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Joined: Jul 05, 2007
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You definitely need to have a local phone installation company come in and help you with this. Axxess system setup and programming is extremely complicated for someone that has not worked with it and it requires specific software to make program changes. If you know the company that installed (or services) the system you should call them.

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