Just a guess here but if you are not using soft water you may have a hard water scale coating on the sensor. The sensor is preventing the heating element from powering up because it thinks there is no water. Try filling the machine with vinegar for several hours (no more than overnight) This will dissolve hard water deposits and hopefully clear the sensor. (the sensor should be a simple continuity contact. If you can look inside and see a metal button and it is fouled clean it off.)
SOURCE: "Fill water tank" prompt
Hi,
Make sure the magnet in the water tank flow up when you fill it with water.
Best regards
/Mirran
SOURCE: Saeco professional. Water tank needs filling, switch OK
Hi
It could be the magnet in the water tank. If it sinks you will get that message. How do you know the switch is OK?
SOURCE: Fill Water Tank But Water Tank is Full
Check the little black rectangular box which is in a plastic channel at the back. To work properly, the rectangular box, with the narrower end facing downwards, needs to be floating at the top of that channel. Apparently it's a magnet which signals the circuitry that the water tank is full. Make sure it's floating to the cap of the channel. If not, you can get a replacement one from Gaggia.
SOURCE: The Coffee Maker Is Not Working
As others have said...just keep reseating the water tank, 20-30 times may be necessary. You will see air bubble come up and until you stop seeing bubbles, keep dropping the tank into place. Eventually it will start to **** water from the tank filling the brewer with about 20oz of water. Wait a couple minutes for the water to heat and it will indicate ready and just select brew cup size. This will work. We just had the same problem today with our first breville coffee brewer and now it works great.
SOURCE: CAN NOT MAKE A COFFEE DO NOT UNDERSRTAND THE MESSAGE I GET.
Just try to pour some hot water out from the steam wand after some seconds the veltilate massage will go out.
Good luck
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