I have a whirlpool freezer, the red light on the front is on and the food appears to be not fully frozen. I have turned the temp dial up a bit but the light stays on? I can't find the book that came with it. The light I presume is a hazard warning light for something.

It means the internal temperature is too high to preserve your frozen food.

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Red light lit on freezer means that is not reaches operating temperature.

Most often the old freezer has three indicator lights.
- Green light : that it is brought to a power source and turned on - Red light : means that the temperature is above -18 degrees
- orange light : pressing the so-called SUPER-switch which means that the compressor is running continuously. The SUPER-button switch on a few hours before you begin deep-freeze foods. Freezing time depending on foods quantity (kg). With old freezer must be careful to turn off the switch S (orange light) when the red light goes out or when foods are frozen, otherwise after a few days may burn out the compressor. You should be following the instructions from user manual.
In new freezer managed by the electronics, this function has a predetermined maximum duration, in order to protect the compressor, and can have different marketing names like "shopping".....

Dado

it could be that your fridge,freezer setting is not turned up high enough to keep the freezer cold enough.turn it up to setting number 5 at least and if that dont do it u could have a faulty thermostat.have it checked by a engineer.

Red Alarm Indicator Light
Under normal operating conditions, the internal temperature of the freezer will ensure the long-term conservation of the stored food. When such temperature rises above a certain level (-12 °C), the appliance will trigger an acoustic and light alarm. The light alarm is a blink red light (Red Alarm Indicator Light), while the acoustic alarm is an intermittent sound.
You can stop the acoustic alarm by pressing the Acoustic Signal Stop Switch once.

When switching on the freezer for the first time, the Red Alarm Indicator Light will blink until the internal temperature has reached a level required for the safe conservation of frozen food.

Fast Freeze function
If more than 3-4 kg of food is to be frozen:
1. Press the Fast Freeze Switch for 2-3 seconds to activate the fast-freeze function 6-24 hours before placing the fresh food in the freezer, the Yellow Fast Freeze Indicator Light will illuminate. The compressor will now run continuously, to ensure that the fresh food is frozen as quickly as possible.
2. It is possible to deactivate the function at any time by pressing the Fast Freeze Switch for 2-3 seconds.
3. Place the foods in the freezing compartments (indicated with graphics).
4. Once the food is completely frozen (it may take up to 24 hours) you can manually switch off the fastfreeze function by pressing the Fast Freeze Switch for 2- 3 seconds and the Yellow Fast Freeze Indicator light will also go out.
5. Move frozen food from the freezing compartments into the other compartments (storing compartments) to make room for another freezing.

If the Fast Freeze Switch is accidentally left on, the fast-freeze function will be automatically switched off 48 hours later. The Yellow Fast Freeze Indicator light will also go out.

I believe that you all understand. If you intend to freeze larger amount of food then certainly a few hours before some shopping switch on the fast freeze function.

Dado

Red Alarm Indicator Light
Under normal operating conditions, the internal temperature of the freezer will ensure the long-term conservation of the stored food. When such temperature rises above a certain level (-12 °C), the appliance will trigger an acoustic and light alarm. The light alarm is a blink red light (Red Alarm Indicator Light), while the acoustic alarm is an intermittent sound.
You can stop the acoustic alarm by pressing the Acoustic Signal Stop Switch once.

When switching on the freezer for the first time, the Red Alarm Indicator Light will blink until the internal temperature has reached a level required for the safe conservation of frozen food.

Fast Freeze function
If more than 3-4 kg of food is to be frozen:
1. Press the Fast Freeze Switch for 2-3 seconds to activate the fast-freeze function 6-24 hours before placing the fresh food in the freezer, the Yellow Fast Freeze Indicator Light will illuminate. The compressor will now run continuously, to ensure that the fresh food is frozen as quickly as possible.
2. It is possible to deactivate the function at any time by pressing the Fast Freeze Switch for 2-3 seconds.
3. Place the foods in the freezing compartments (indicated with graphics).
4. Once the food is completely frozen (it may take up to 24 hours) you can manually switch off the fastfreeze function by pressing the Fast Freeze Switch for 2- 3 seconds and the Yellow Fast Freeze Indicator light will also go out.
5. Move frozen food from the freezing compartments into the other compartments (storing compartments) to make room for another freezing.

If the Fast Freeze Switch is accidentally left on, the fast-freeze function will be automatically switched off 48 hours later. The Yellow Fast Freeze Indicator light will also go out.

I believe that you all understand. If you intend to freeze larger amount of food then certainly a few hours before some shopping switch on the fast freeze function.

Dado

red light flashing means temp. is too high (not freezing) just an indicator to let you know that there is a problem
let me know: the freezer temp. (use a temp. reader)
any unusal ice build up on the back freezer panel?
is the freezer fan running?
compressor running?
parital frozen foods?

need to know so i can help you

check the defrost timer but the cold control could be bad

Hi. I am Kelly and welcome to FixYa. Here is the real question..... Is the food staying frozen?

Freezers usually defrost 3 times a day (8 hr intervals) Some as often as 4 times a day. The freezer use concept is that it is not opened more than 3 times a day. (Yes there will be more times than that any given week)

Having said all of that.... some things to look at.

1. Check the door seal for any signs of tears... grease... collapse...

2. Make sure there are no gaps in the door or between the closed door and the seal.

3. Many people don't check this one... but make sure it is level. An un-level freezer can cause the door seal not to function correctly.

Now if your saying that the food is actually defrosting... then there are a few other things that can cause that.

A. Sticking / defective Defrost timer

B. Defrost element is not heating and the freezer goes through a VERY long defrost cycle as the contents have to reach 60 Deg F for the 60 Deg bi-metal thermostat to close and advance the defrost timer to start the compressor.

C. Intermittent operation of the 60 Deg thermostat

I hope this clears things up a bit for you.

Thanks for using FixYa.

Kelly