The keypad does not work. The display screen says "Press -----k". I'm assuming it's telling me to press clock to set time. But none of the keys work when I press any. Earlier only the Start/Pause key worked, now nothing is working.

To set the time display, the steps usually are to first turn off the microwave oven completely. Then power it on. Touch the "Clock" or "set time" pad and key in the current time. Press the set pad to lock the time.

Which microwave model do you have? Most of the Whirlpool microwaves that I know only have a 12-hour clock. They do not indicate AM or PM. To set the ones that I know, press Clock. Type in the current time in a 12-hour format. Press Clock again. The only model that I find quickly that has an AM/PM option is the GH7208XR. On that model, start with the main menu displayed on the LCD screen. Touch Settings and Info. Next press Clock. Then press Adjust Time. Follow the instructions to set the time and the AM/PM setting. I'll assume you use the +/- buttons. To hide the clock, get to the Clock Screen. Press Adjust Time and Hide Clock to return to the main menu. See these two pages of the manual for this model: https://www.manualslib.com/manual/190817/Whirlpool-Gh7208xr.html?page=9#manual and https://www.manualslib.com/manual/190817/Whirlpool-Gh7208xr.html?page=12#manual

Current Whirlpool over-the-range models sold in the US are listed here: https://www.whirlpool.com/kitchen/cooking/microwaves/over-the-range.html . Other Whirlpool appliance manuals are available from the Owner Support page: https://www.whirlpool.com/services/manuals.html.

I hope this helps. Please add a comment with the model number for a more accurate information on setting the clock. The model number should be inside the microwave on the rim. Usually it's on the bottom of the door frame near the door hinge.

Cindy Wells

Operating functions:
To set the clock, press and hold the clock/timer button for three seconds. A clock icon will appear on the left side of the screen. Input the time using the numerical buttons and then click the clock/timer button to save the time.
To set the timer, press and release the clock/timer button so that the display shows all zeroes. Enter the desired time using the keypad. Press start/stop to start the countdown. The countdown may be paused by pressing the stop/start button and resumed by pressing the same button again.
When countdown is complete, timer will beep continuously for thirty seconds and display will flash. Timer will then beep every ten seconds for ten minutes until the stop/start button is pressed.
This timer will also time up to time activities. To start count up, press clear/memory so timer reads all zeroes. Press stop/start and a plus sign will appear on the right side of the screen as the timer begins counting up.

Did you figure this out? I am having the same problem. I see PRESS CLOCK on the control display. But none of the keys on the touch pad work. GE sucks bigtime !!

normally you look for the clock ot watch icon. Pressing it once will give you the option for 24 hours setting. Press it twice and it will give you the opportunity to set to 12 hours setting. Using the no. keypad, punch in the time and then repress the clock icon again.

Hi Bryan... I had the same problem as you in trying to work out this blasted clock!!! - by fluke I worked it out!!
Here are the steps:
1 - press the 'clock' button (to ensure the clock is displayed) 2 - press the 'cancel' button (the display will go to zero '0' 3 - use the keypad to enter the time (at this stage the colen between the hour and minute numbers will not be flashing. 4 - press the 'clock' button again (the colon will start flashing and the time will be set.
your frustrations are over my friend!

You can download your owner's manual free here.

From the manual:

SETTING THE CLOCK - When the microwave oven is plugged into an outlet, the oven will display " 0:00 "

1. Press the CLOCK button; the hour digit will blink
and the clock indicator will light.

2. Press the number keys to set current hour.

3. Press the number keys to set current minute.

4. Press AM/PM to choose AM or PM.

5. Press the CLOCK button again; the display will
show the present time. After the clock has been
set, the time will appear with blinking colon,
unless the oven is cooking or defrosting.

NOTES:

- To reset the present time in the display window when the oven is off, press the CLOCK button and
reset.

- If you make a mistake when setting the time, press the STOP/CLEAR button.

- To recall the actual time while the oven is cooking or defrosting, simply press the CLOCK button
and the display will show the actual time for three seconds.

We're happy to help and we appreciate your thoughtful rating of our answer.

Pressing "timer/clock" button 4 times turns on and off demo mode.

If your keys do not work at all, you probably have a bad keypad, in which case I'd ask you to reply back. In the meantime:

SETTING THE CLOCK

When the microwave oven is plugged into an outlet,
the oven will display " 0:00 "

1. Press the CLOCK button; the hour digit will blink
and the clock indicator will light.

2. Press the number keys to set current hour.

3. Press the number keys to set current minute.

4. Press AM/PM to choose AM or PM.

5. Press the CLOCK button again; the display will
show the present time. After the clock has been set,
the time will appear with blinking colon, unless
the oven is cooking or defrosting.

You can actually download your owner's manual here

We're happy to help and we appreciate your thoughtful rating of our answer.

I have this model. Press clear then press Auto/Clock. Enter in the time eg 700 then press Auto/Clock again. The time should now be set