My new 431 Elliptical sometimes doesn't register rpm's, distance, calories, and speed ...and sometimes it will shut down after 2minutes even if I'm working on it. To keep it from shutting off, I have to touch the screen before 2minutes have passed. Neither one of these problems happens all of the time. I originally thought that it was the computer but, now I'm thinking that it isn't the computer. Any ideas? Thanks! Kelly
I have this same problem and called the customer service. The problem is that the rpm sensor is not working. It could be the sensor or something else. They had me check the connections first for the wiring harness at the top and middle and then sent me parts to work on the inside where I have my problem. I am still working on mine because the magnet was installed on the wrong side of the flywheel. Hope you don't have this issue.
2/21/11
I had the same problem. Also have the magnet on the wrong side. The magnet is glued on the flywheel and won't come off without some damage. I took a magnet from my daughters magnetix play set and secured it to the proper side. I just finshed it and everything is working. I'll be using a glue that will allow me to remove the magnet if it needs to be adjusted later. I hope this helps. Your post pointed me to the magnet, thanks
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