First receive a F25 then SUD. I cleaned the drain basket. Washer fills up, then stops.
F02
Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.
Potential Causes
• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump
Whirlpool Fault Codes
SOURCE: F35 & SuD error codes on Kenmore Elite Washer
F35 has to do with the pressure switch which is located under the top panel on the back right. It will have a little black hose hooked to it. This happens when SUDS or detergent somehow gets up into it and usually locks unit out. Only solution is to replace pressure switch. You can find the tech sheet behind the bottom front panel usually tape to the back side of that panel or taped to the bottom right side inside unit. Hope this helps
SOURCE: Whirlpool Duet Washer Trouble Code F25
TOP SOLUTION
The thing is most people have never used a washing machine before, its alright. If you like calling Whirlpool they will track your phone number and in the future they know you like to buy repair parts. The front load washer for the home is a new concept especially with steam etc. use patience and common sense. no washer can really wash 15 pairs of jeans and spin 150 miles an hour several times a week in this you must see the problem . so use common sense when filling the drum and do not use the highest spin cycle unless you are washing very light items. to fix f25 (happened to me after 1 month and I purchased a floor model) the fix is easy and does not involve a circuit board even though there are many buttons that light up. A repair man would love to order you any part you want plus markup, suggest the balancing mechanism and you will have made a new friend. give it up if you know you had to push on the door , maybe take a running jump to get it to close.you cannot wash a months worth of clothes all at once 1. unplug unit 2. remove 2 to 3 screws from bottom of front panel 3. next gently check connections, some may need tightening but again be patient and use appropriate pliers but mainly use gentle pressure 4.many will discover how simple it would be to work on the washer especially if you opted for the pedestals (worth every penny) 5. notice the drain trap cleaning access white and circular and turns, with a towel underneath open and clean trap at least once a year ...before replacing panel do a test rinse and spin. you will notice that once the f25 code appears there is no resistance to turning the drum this only helps to protect certain parts, once the appropriate wire is no longer loose this resistance is no longer...test but still be patient wait while the machine goes through the motions. don't start pushing every button. drum starts turning properly then replace panel. there is taped to the panel a manual with a breakdown of all the error codes. remember this is a very expensive piece of merchandise and will do for you what dry cleaners would have done for you (yes it has a wash by hand button and the machine will not spin to remove water in clothes on this selection, it will only turn to agitate , just remove clothes, hand wring out into the drum then hang or place in a plastic bag and refrigerate for a day or so until you can hang items)** I was able to my surprise wash a 110 year old linen tablecloth using this feature (soak items that require special stain removers and rinse before putting them in this machine. this machine is fantastic BUT be patient, and do not overload and do not spin everything on the highest setting. In being patient I was able to wash a king size comforter and the slip covers of a 90" sofa (not together) the machine can do this, not every day, but choose the correct setting such as bulky or heavy duty and select appropriate settings. I know for the money one should not have to take off the front panel but remember the machine weighs 200 pounds and coming from whatever factory one can only imagine what happens to machines that are abused in transportation. The key is to be patient and use common sense, if waiting on the machine to finish or the door to unlock ( the reason for the multiple locking steps is to allow those who have decided to get into the machine the opportunity to get out) then I will use the dreaded word of multitask otherwise enjoy the experience. I know I love mine!!!
SOURCE: Received error message fault 37 on my wonderful
Check the drain line for kinks or obstructions. Check the pump. Remove the hoses from the pump and use a flashlight to look into the suction port. Look for anything clogging the pump (like the occasional stray sock) and check the pump impeller for damage. Look for any broken/missing blades and make sure the impeller spins freely. If any blades are broken/missing or if you cannot get the impeller to spin freely, the pump is defective. Hopefully it's just a clogged drain line or pump. Sorry for your trouble and I hope this helped. Best wishes.
SOURCE: I received an error code
Hello,
Welcome to FixYa.
The "F21" on your model of washer indicates the machine has detected a fault or obstruction in the drain process, hence it cannot spin correctly either.
Chances are the pump is being obstructed by debris or some other foreign object.
Here`s how to check it and clean it...
**Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first**
1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws.
2) You will immediately see the drain pump in front of you with a large removeable filter. ( this is were a shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet )
3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removeable filter.
4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to varify the unit drains and spins now.
( If the problem still exist`s the "F21" will re-appear. If so you`ll need to check the drain hose, hose from pump to tub for other obstructions ).
5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a hundred bucks !
Now You should be good to go. Re-attach the lower panel and you`re back in business.
Let me know how it goes and if you require further assistance.
Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today.
Good luck.
macmarkus :)
SOURCE: Kenmore HE2 plus front loading washer f25
F25 indicates a possible drive motor tachometer error. (NOTE: The tech sheet is located behind the front quarter panel– remove the three hex head screws at the very bottom to remove the panel. The tech sheets will be folded up in a little plastic pouch.
The f25 error code is a motor tachometer error. To determine the problem you will have to remove the top cover and the front access panel. On some models, the rear panel will have to be taken off for easier access to the motor control. Now with the washer-unplugged remove the each plug one at a time and make sure the pins in the connector are not bent then reseat them on the board. Now retest the washer. If the washer still fails, you will need a meter to ohm the motor.
With the washer unplugged, locate the motor harness. Now unplug the motor connector to ohm the motor. Follow the list below to check the motor.
* Pin 1 to 3 6 ohms
* Pin 1 to2 6 ohms
* Pin 2 to 3 6 ohms
* Pin 4 to5 115 ohms
If the readings are close to what is listed above the motor is fine.
Live voltage checks are dangerous, and possibly deadly. Exercise caution at all times. If you are not comfortable working with live electricity I suggest you call an experienced service technician. I have provided you with a wire diagram with what the voltages should be. If the voltages are correct I would then recommend that you replace the motor control.
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SUDS DETECTION
During Drain Routine
During the Drain Routine, the water level is checked continuously. Normal drain will occur until the
pressure switch senses no water in the wash tub and there is no foam (suds). The drain pump will
operate an additional 15 seconds after the pressure switch reports no water or foam.
If the drain routine operates for four (4) minutes and the pressure switch senses any foam (suds) in
the wash tub, the Central Control Unit will start the "Kill-Foam" Routine. (See description of this
Routine below.) After the Kill-foam Routine is concluded, the Drain Routine will restart. If, after
four (4) minutes the pressure switch still senses foam in the wash tub, the Central Control Unit will
go into Failure Mode. The digital display will show, F02.
During Spin (Extract) Routine
During the Spin/Extract Routine the water level is checked continuously. If, during this routine, the
pressure switch senses the presence of foam (suds) in the wash tub, the Central Control Unit will
stop the drive motor and the basket will stop spinning. The electronic control will count the number
of spin repetitions that are attempted due to foam (suds). There are a maximum of three (3)
attempts for each Spin/Extract Routine.
Kill-Foam Routine
1. The Remaining Time counter is stopped.
2. The digital display shows Sud.
3. The Drain Pump is turned OFF.
4. The Central Control Unit will fill the wash tub with 1 gal. (4 L) of cold water.
5. While the tub is filling the basket will tumble 1 sec. ON/15 Sec. OFF.
6. Once the tub is filled, the drive motor will turn OFF and the basket will rest without any
movement for five (5) minutes.
7. After the five (5) minute rest, the remaining time counter will restart and the digital display
will show the remaining time left in the routine.
NOTE: If the Kill-Foam routine was initiated during a Spin/Extract Routine, the tumbling action
will be reduced to a cycle of 3 sec. ON/13 sec. OFF. If, at the end of either the Drain or Spin/
Extract Routines, a suds condition still remains, the digital display will show Sud.
Sud will also be displayed for a short period at the end of a cycle, if a Suds condition was
detected during the cycle. This will alert the consumer to reduce the amount of detergent in
subsequent uses.
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