Htc touch diamond non responsive align screen after hard reset

try updating your software to 1.93 rom, i was having the same issues when i was on 1.37 and my partner was on 1.35 updated and not had the issue since!

update site - http://www.htc.com/www/supportdownload.aspx?p_id=133&cat=2&dl_id=2

also if that doesnt work try doing a soft and/or hard reset -

Performing a soft reset

Perform a soft (normal) reset to clear all active program memory and shut down all active programs. This is useful when your device is running slower than normal, or a program is not performing properly. If a soft reset is performed when programs are running, unsaved work is lost.

To perform a soft reset



1. Pull out the stylus, then remove the back cover.
2. Use the stylus tip to press the RESET button (red) located at the opening of the stylus bay. Your device restarts and displays the Home screen.

HTC Touch Diamond 2 hard reset
Performing a hard reset

If a normal reset does not solve a system problem, you can perform a hard (full) reset. After a hard reset, the device is restored to its default settings-the way it was when you first purchased it and turned it on. You will lose any programs you installed, data you entered, and settings you customized on your device, and only Windows Mobile® software and other pre-installed programs will remain.

Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.
Important If Encrypt files when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset, or updating the operating system. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

To perform a Diamond 2 hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:



3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

you should use heat, put ure phone in a towel & ontop of a fin heater for 15min then it wil work again for so 2days. when problem comes again, do it again.

Hello :

Did you try soft reset or hard reset .? If those both didn't solve the problem , then it must be a hardware failure . For hardware failure , i recommend you to replace it with new one , if you still have the guarantee .

good luck .

rate please !

xda forum

Hi

with the one i have, i have to take the battery out leave it for ten minutes and try again- if that doesnt work do it again -

get someone to phone you - try and tap the settings.

If this doesnt work - try the above again -

after 3 /4 times you will be able to get into settings and realign......

cheers

my phone is in danish languages how can i changes it to english?pls help me plsssssssss

u can try factory reset the device like this but all data will be wiped off pls active sync ur device and backup ur data then try this

To perform a hard reset

1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:



4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.

if it doesnt help then u can upgrade ur ROM from www.HTC.com and it will also solve ur problem

pls rate me FIXYA

I have an HTC Touch Diamond. It started giving me problems with my screen was offset. I had to hit the 4 to get the 1 and couln't hit my keyboard button. It was like my whole screen was lowered. Now the whole touch screen won't work. I still can the enter, home, back and answering buttons. I reset it once and it went to the align screen, it was working off and on for about 30 mins and now back frozen. Help

Is there anything on the screen?
try to perform a cold reset by plugging the battery out

try aligning the screen...
settings > screen > general > Align Screen

If that doesn't work try hard reset... i.e.
press the two soft keys and the reset button using stylus...

If its still not working do soft reset:
settings > system > Clear storage
but remember to take back up of phone before doing this..as it will erase all your data...

and do tell me if it worked or not...