Try removing screen and see if anything is disconnected.
If your answer has not been answered yet, please follow the instructions in the link below for your model of printer.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01312792&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3795314#N232
I hope this resolves your issue...
Paper Jam Message Displays for HP Officejet 6500 E709...
Review steps to resolve the Paper...
You don't say what trouble shooting you've done. So lets start with the basics: 1) make sure your power cable is plugged all the way in from the back of the printer to the power strip. Make sure your power strip is on. (cannot tell you how many times this has been my problem). Make sure the plugs on both sides of the transformer (the black box in the power cable) are plugged all the way in. I'd unplug and replug everything.
2) The power button on this machine is not real obvious. It is to the left and aligned with the top of the control panel screen. I've attached a picture.
3) if that doesn't do anything open the cartridge access panel. The machine should light up, give you an error message on the control panel.
4) if none of these work and you've rechecked your power, I'd take it back to where you purchased it.
SOURCE: I have an HP Officejet 6500 Wireless printer. The
It is a carriage jam. If you are still in warranty, you should call customer support. If not, then there is probably not a lot you can do to fix it.
SOURCE: paper jam on a officejet 6500 wireless
Unplug the power cord and open the cover and remove all the cartridge and try to look I inside around the roller and try to manually roll the roller and if you can see the paper try to pull is slowly.
Have a nice day and do not forget to rate please...!
138 views
Usually answered in minutes!
×