Xerox WorkCenter 3615/DN Mono Laser Multifunction Printer 110V 47ppm C/P/S/F/E Logo
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Anonymous Posted on Aug 21, 2014

I am recieving the error 062-360 "scanner home position sensor error" when i first turn on my brand new printer

1 Answer

Konica Minolta Error Codes and Solutions

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  • Posted on Aug 21, 2014
Konica Minolta Error Codes and Solutions
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Did you remove all the items that were there only for locking things for transportation? was the scanner blocked in this way, too?

1 Related Answer

Anonymous

  • 125 Answers
  • Posted on Jan 07, 2009

SOURCE: fault02,011.61:290

You have a software problem. You will need to reload the drivers for this printer and try to print again. Or check other print programs Que ect.

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Error sc121 on NashuatecDsm415pf

This appears to be a Ricoh printer error message. Error messages are generally brand specific.

One website offers the following about this error message:

Code
SC121
Description
Scanner home position error 2
The scanner home position sensor does not detect the on condition during initialization or copying.
Causes
• Scanner home position sensor defective • Scanner drive motor defective • IOCSS board defective • Scanner home position sensor harness defective bq

In other words, it appears to be a message that a physical component of the printer is blown, bad, defective. That leaves you looking up the warranty and weighing the cost of repair or replacement. As you have not identified the model of the printer, it is impossible to weigh the cost/reward of repair.
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To reset the SC code follow these directions:
Resetting Ricoh Savin Lanier Gestetner SC Error Code

Error code 120 is scanner home position sensor problem. If it's a recurring problem, here are some troubleshooting tips:

SOLUTION:
Turn the main switch off and on.

Check the wires between Home Position sensor and the SBU.
Fix scanner board or the SBU .
Check the wires between scanner motor and the scanner I/O board
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Fix the Home Position sensor.
Fix pulley, timing belt, the scanner wire,
Fix the carriage.
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This code means machine's scanner home possition error. Try to check scanner home possition sensor if fixed in its possition. if not try to check scanner lamp unit movement .
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Hello,
this is error related to scanner section. The home position sensor of scanner ( copy lamp ) doesn't go of when the lamp is in home position.

You can try to manualy, few times slide the scanner rail to right and left side - BEFORE TURN THE POWER OFF AND UNPLUG THE COPIER FROM OUTLET.

If the sensor if really faulty you need to replace him.

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The following are the possible causes of this error -yes you will need a technician:

• Scanner home position sensor
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The error is from the scanner. It is possible the scanner lock on the underside of the scanner has shifted and not allowing the scanner to correctly return to the home position. Try Checking the scanner lock and make sure it is not in the locked position. Then turn off and on your machine while holding the menu/set button. the machine will come up either with an error or in maintenance mode. either way enter 99 and see what you get. Maintenance mode is a dangerous place to play around in. 99 exits maintenance mode. 91 resets all parameters to factory setting except stored locations like phone numbers and location information. 01 resets every thing to factory. DO NOT CHANGE ANYTHING IN MAINTENANCE MODE. CCDHP is scanner home position sensor. It will probably reset just by turning the machine off and on.
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