Suds won't draw from tank

If you are unable to shut off the pressure from the wand, there may be an issue with the unloader valve that is stopping it from switching into bypass mode when the trigger wand is released. The unloader valve is designed to respond to the spike in pressure created when the trigger wand is released, and to divert the flow of water coming from the pump to bypass the pressure hose and flow back into the intake end of the pump. If the unloader valve fails to switch into bypass mode, water may continue to flow out of the trigger wand. This may also cause damage to the wand. If you are unable to shut off the pressure from your power washer, stop the engine and discontinue use immediately. The unloader valve should be removed and possibly replaced if found to be malfunctioning. The inability to stop the flow of high-pressure water from the wand can be dangerous and should be fixed before continuing to use the machine.

Disclaimer- be careful when working with gas. Starters in gas grills are just about novelty anymore. Often, they only light 1/3rd or 1/4th of the burners and they usually stop working within one grilling season. I recommend using a wand lighter. Try to light just one burner but if doesn't light in 5 to 7 seconds, turn the gas off and wait to try again. Incidentally, you are turning the gas on at the tank, right? You should hear it when you turn the burner on.

Do you hear the pump working but no water flows?

You should select hot water (the third button from the right) and the display should say "hot water" at the same time it is saying VENTILATE --- open the steam valve all the way and the pump should start and you should see water from the steam wand.

If you don't hear the pump at all, then that is a different problem.

If you do hear the pump but still don't get any water with the steam valve open, then you need to prime the pump by using a turkey baster or the accordian pump that came with the Titanium to pump water into the valve where water from the tank goes. Remove the tank and use the turkey baster to pump water into that valve while the pump is running and the steam valve is open all the way with HOT WATER selected. the second water starts to come out the steam valve you want to stop the pump (turn the power off or turn the steam knob shut) and put the water tank back on and make sure there is plenty of water in the tank - then start the pump again by opening the steam valve all the way and let it pump water out the steam wand for a few minutes.

sounds like you need to prime the machine. check the manual for those instructions. if (like us) nothing happens, then read on:

johnshami had this solution on another post, and it worked for us when the manual's instructions to "prime" the machine resulted in no water leaving the tank to enter the machine:

1. make sure the water in the tank is stone cold -- which is a no brainer since it will not heat h2o unless it's primed.
2. take off steamer wand cover, turn the steamer knob clockwise till pump starts.
   
3. then s*ck (as you would on a straw, with your lips sealed around the end of the steamer wand) the tip of the end of the metal tip hard until pump stops
   
4. may need to do it a couple of times. yes this seems crazy, but it works! you are flushing out the vapor lock in the pump.

johnshami had this solution on another post, and it worked for us when the manual's instructions to "prime" the machine resulted in no water leaving the tank to enter the machine:

1. make sure the water in the tank is stone cold -- which is a no brainer since it will not heat h2o unless it's primed.
2. take off steamer wand cover, turn the steamer knob clockwise till pump starts.
   
3. then s*ck (as you would on a straw, with your lips sealed around the end of the steamer wand) the tip of the end of the metal tip hard until pump stops
   
4. may need to do it a couple of times. yes this seems crazy, but it works! you are flushing out the vapor lock in the pump.

johnshami had this solution on another post, and it worked for us:

1. make sure the water in the tank is stone cold -- which is a no brainer since it will not heat h2o unless it's primed.
2. take off steamer wand cover, turn the steamer knob clockwise till pump starts.
   
3. then s*ck (as you would on a straw, with your lips sealed around the end of the steamer wand) the tip of the end of the metal tip hard until pump stops
   
4. may need to do it a couple of times. yes this seems crazy, but it works! you are flushing out the vapor lock in the pump.

If it leaks from the steam wand then you need to get a new steam valve assembly. For the heat you will have to open the machine it is possible that the steam boiler is damaged or that the thermostat on there is bad, use an ohmsmeter to check thermostats and element. There are 2 screws in the grinder, 2 behind the water tank and about 2 or 3 in the front behind the door.

how about the line from pump to bottom of tank?not excess suds?might be bad control bd..f code is generated when control bd senses incorrect current draw by drain motor ..could be glitch in readings or a misread

Your tank may be full but water is not getting into the system. The only way for the red light to go away is to have water come out of the other end...either the coffee spouts or the steam wand. The word they use for this is "pump priming". Thus, either the motor is not sucking water in or there is blockage. Unless water gets out to the other side, the red light will stay on. Before getting dirty with the system, check the tip of the steam wand...if old milk is blocking that end. You will know this is the case when you turn the steam knob counter clockwise to release water but you only hear a semi-startup on the motor and then abruptly stops while the steam knob simultaneously pops out a little bit. It indicates a "blowback"...that there is blockage at one end of the pipe (ie steam wand). Get the residue out by dipping the wand in a tall glass of hot water...wait for a few minutes and blow it out with using the steam knob. Should be ok after that.--Mabada1

We were having the same problem and this worked for us, right from an insert that was included with the manual.

1. Fill tank with water
2. Remove the filter holder
3. open the steam tap
4. press the main switch and the coffee switch at the same time
5. close the steam tap as soon as water begins to flow
6. If after 30 sec. no water comes out repeat the operation.
7. when it starts, draw off 4 cups of water

This worked for us after we had about given up,