Why doesn'tmy release button release in the mixer head

First try adjusting it. The head may be set so low, the head can't latch. Does it latch with no whisk attachment? The video shows how to adjust it with the whisk in place using a dime..

If that isn't the reason, spares are available and dealer service is available.

https://www.google.com/search?q=cuisinart+5.5+stand+mixer+parts

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the bowl safety arm is slightly bent look up under machine where bowlgoes see the gap see the mechanism

Contact Viking customer support at vikingrange.com and describe your problem. They can get you the correct part quickly. I looked on their web site for an exploded diagram, but didn't see one. They'll help you with this and I'm sure that the costs associated with repairing your mixer will be minimal.
Best regards, --W/D--

If that is the bowl that came with the machine it is not wrong. What happens from time to time is that the head on the mixer automatically adjusts causing the beater to not operate as it should. To adjust the head on the mixer place a dime at the bottom of the bowl, attatch the beater to the mixer and make as if you are going to start mixing. The beater should JUST touch the dime. If it doesn't touch it at all or is pressing it against the bowl, tilt the head of the mixer up to locate the adjustment screw located inside the shaft. Take a flat head screw driver, turn the screw clockwise (to lower the head) or counter clockwise (to raise the head). Place the beater back on the mixer, turn the machine on and see if it moves the dime moves. Once it is properly adjusted the dime should move ever so slightly.

If the bolt is the hinge pin that the head swivels on when tilting it up, it can be pushed back in when the head latch is released and the mixer head is lifted slightly.

Poor some wesson oil into attachment socketin the head and work it a little by hand ----Unplug first. Work the release button and attachment.

Push down slightly on the head and then the button will go in further and the top will release. ((this answer after I just bought it home and was about to take it back to the store!!))

Hi

Most of them have a button to push that releases the mixer head to tip back. Sometimes the buttons stick and will not release. That picture looks like you are using the Heritage model.

You have to remove two parts in order to get access to the piece that was causing the problem:

1) The "torpedo" shaped knob that sticks out from the mixer speed dial;
2) The speed dial itself

Both of these pieces clip-in, and can be removed with a screwdriver by pressing in on one of the hooks that hold them in place.

After these two pieces are removed look for a small washer right below the motor (it is sitting on top of the upper portion of a screw) -- in my case this washer had come loose; tighten it with a 1/4 size wrench (you can also tighten it by hand to release the tilt, it will probably become loose in the future if you don't tighten it further, but if you don't have the necessary tools this will at least allow you to get your tilt unlocked).

On another note, after tightening this washer you may also notice that the tilt release had become easier to use -- previously you may have found that you have to press the tilt release button very hard to get the tilt to unlock.

Please do accept the solution and revert for further assistance.

Thanks
Rylee

I had this happen while I was finishing my Christmas cookies. (note: unplug the mixer!) After reading some other posts, I undid the screws on the back of the mixer and removed the plastic parts to look at the inside. The nut on the bolt that connects the stand to the mixer body was really loose. I used a set of needle nose pliers to tighten the nut to the locking washer. Once I did that the button to release the body worked just fine! I put the reassembled the back parts and plugged it in to make sure it worked. There were 8 screws I had to take out before I could remove the knob assembly and get to that bolt and nut. Hope this helps!

Look under the mixing head on the bowl side. There's a square "tab" that looks like the one on the back side of the machine. Pull it towards the bowl to release the mixer head from the base.