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Mike Test Posted on Aug 15, 2014
Answered by a Fixya Expert

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Genuine brother ink cartridge not detected by printer on DCP J315W printer

When I insert the magenta ink in DCP-J315W(I've tried two different cartridges now) it does not detect cartridge and keeps asking me to still replace magenta ink cartridge. Its just magenta .. all the others work.

1 Answer

darinthal

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  • Brother Expert 181 Answers
  • Posted on Aug 20, 2014
darinthal
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Joined: Sep 23, 2009
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This is a common occurrence for these machines. They can get confused when cartridges are changed before they read as empty.

To correct this.
1) Unplug the printer from both the Power and Computer and remove all cartridges closing the cartridge access panel.
2) Plug the printer into the Power only and turn on. The machine will complain about no cartridges, this is fine.
3) Open Ink access panel and insert the first cartridge (Black is most common and close the panel.
4) The machine will complain about the missing cartridges. Open the panel and insert the second cartridge in the sequence and close the panel again.
5) Repeat the process for the third and fourth cartridge.
6) Once all cartridges have been installed the printer will ask if you have replaced the cartridges. Say no to the Black, Cyan and Yellow but yes to the Magenta and it will display the correct readings.

If this process fails to read the cartridge still then there is something wrong with the sensor inside the machine which probably means new machine.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 12, 2008

SOURCE: Cannon IP1880 Cannot detect Cartridge

press the resume button 5seconds(this disable ink cartridge monitor..

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A

Anonymous

  • Posted on Jun 14, 2008

SOURCE: Brother DCP-130C refuses to print the magenta ink

If you don't print at least once a month, you will clog the machine. You unfortunately have to get it fixed by a professional or get a new printer. Sorry!

A

Anonymous

  • Posted on Oct 13, 2008

SOURCE: Epson R1800 printer won't recognize new ink cartridge

ughhhh I'm having the same problem... STUPID MAGENTA

Anonymous

  • 3153 Answers
  • Posted on Aug 22, 2009

SOURCE: not detecting ink cartridge - or saying empty - Brother MFC 240c

Is it an ORIGINAL BROTHER cartridge ? ?

OR

A cheaper version ? ?

Anonymous

  • 1 Answer
  • Posted on Oct 21, 2009

SOURCE: Brother MFC-3360C cyan ink cartridge replace ment

On the front of the cartridge there is a sight tube for the ink, the fax shines a light through this tube to detect the ink.
I wraped a piece of paper around the tube to block the light beam on all the cartridges.
I dont need a processer to tell me if the machine is out of ink, I can work thay out when it stops printing!!
Now tell me you are out of ink you peice of electronic ****.

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Unable init. 50 on my Brother DCP-J315w ...what should i do

Any failure to initialise, print, clean error report usually indicates the waste ink chamber is full and the purge count has maxed out. You can remove the waste ink chamber, clean and replace the pads and refit it but seriously time consuming and messy. You should try the purge count reset first (do google search) eg this one
http://ref.topictimes.com/videos/tech/how-to-reset-purge-counter-on-brother-dcp-j315w-printer-full-1NzJwuCpVOc.html

If that works, you can keep using it but should clean the waste chamber. Or save the hassle and just buy a new machine :-)
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Dcp j315w

Pull out all cartridges and take a flash light, look inside the printer, in the upper-back part you'll see black pins, check if are they clean and embedded, if black pin in even a bit loose, you'r need to solder a new pin on the PCB
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Brother DCP-350C magenta ink won't clean and print quality check shows multiple visible gaps

You have a blockage in the print head and/or feed line from the ink cartridge to the print head. One possible fix would be to make a pad of paper kitchen towel wet it and sit the print head on it overnight. With luck the pad will soak the blockage and draw ink through the head. Give the machine two self cleans and try a print quality test to see if you have made ANY improvement. If no improvement - forget it as the blockage has been there too long.
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The printer is not printing magenta, I've tried different ink cartridges and multiple cleaning to no avail. What now?

Were the new ink cartridges, Genuine Brother Cartridges?

Brother does not like gereric !!!!!!!!!!!!1

Good Luck
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uninstall and reinstall the driver for the printer.
Go to Brother website to obtain the driver.
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Hello!

Here is the manual to this device.

Please check the troubleshooting part. Hope it will help!
https://manualsbrain.com/en/products/brother-dcp-310cn
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Brother DCP-130C refuses to print the magenta ink

If you don't print at least once a month, you will clog the machine. You unfortunately have to get it fixed by a professional or get a new printer. Sorry!
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This could be because of several probs: 1. The ink cart is not original and wont let the ink flow, because the valve is not open. 2. There might be air bubbles within the capillaries. 3. The ink is not genuine ink and has pigments in it. Solution: see here, too: http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=dcp110c_us Insert another ink cart. Use, if possible, the genuine ink cart from brother. Do the cleaning cycle twice. This will extract the air bubbles out of the caps after the second time. If you dont have any success the printhead is clogged and cant be cleaned anymore!
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