My phone is under guarantee and warante my cell number is 0742206553 and cell c refuses to give me a new phone ***

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Had a similar problem with a Samsung phone. The phone developed a fault, fried the sim card and I lost all numbers, photos & messages.
You will need a new phone or repair if under guarantee, A new sim
card.If you wish to retain your old number just call customer services for the provider

Well if you are tied to a particular network all you have to do is to unlock your phone to use it any other GSM network. You can get the unlock code through online. Give your IMEI number & get the unlock code for ur mobile .............You also get through online..........I will suggest the website Unlock-Zone.com which is doing good service .....you can approach this website.

A request for a PUK code ("Personal Unlocking Key") will appear on your phone if your SIM card PIN code is entered 3 consecutive times incorrectly.

Your SIM card will then become "PUKed" or Blocked. This is a security measure to protect your service.

You need to call the Customer Service department of your cell phone provider and they will give you the PUK code which will unblock your SIM card.

default is 1234 give that a try

You can go to a consumer court, which is quite easy. I had a similar problem for a phone I had bought, C510. Within one week the USB port became faulty. They refused to replace the phone, but when I said I am going to the consumer court to a call center guy that I had talked to, they had called me up from their side and sent the phone in two days. A new phone.