Press the source button and go thru every source and stop were you see the picture / video signal... or else contact this number and they could help you out 866-965-3842 its toll free..
One thing you can do is reset the TV. You can go to menu, setting, then scroll down to the bottom and choose the reset all. The second thing is make sure that the source you have hooked up to the TV has good connection. Best way to test is to use a DVD player using HDMI or component cable.
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