When on a conference call the other party can not hear us. We have hung up and called back and that did not correct the problem.What do you suggest?

You may download the user manual part 1 and part 2. The conference call instructions begin on page 51 of part 2.

Depends on the phone system or service you are using. On a regular land-line you can do a 3-way call (if you have this option available to you through your service provider). To do this:
1. Call the first party.
2. Once the caller is on the line ask them to hold while to connect with the 2nd party.
3. Flash to dial tone. There may be a flash button on your phone or you may just press talk. In any case you should hear a quick "beep..beep..beep" then dial tone.
4. Now you can dial the 2nd party and click the flash (or talk) again to return to the 1st party and you both should hear the phone ringing for the 2nd party.


There's hundreds, if not thousands, of different phones, phone systems, and provider combinations that have different procedures for making conference calls. This is probably the most basic way. Hope this helps

While you are speaking to a party, all you have to do to add people is

1) Press the Conf button.

2) Dial the number for the new party.

3) Talk to the new party.

4) Press the Conf button again. You will hear a tone and then all parties will be able to hear all other parties.

To leave a conference call you just press the Conf button, listen for the tone, and hang up.

While on a call, press conference or transfer button(will put first call on temporary hold). Make call to next party, talk to party, press conference button to join all callers. Same procedure to add more parties up to 8 total.

Also, if you use transfer button to start conference call you can use transfer button to join all parties.
If you use conference button to start conference call use conference button to join all parties.

I believe that if you reach a busy signal, you can hang up. The conference should ring you back and the rest of the conference will be there.

Here's what the documentation shows from within the help of a 3300 ICP/MCD...

a 5303 is to be treated just like a 2500 series set...

2500, 5302 IP Phone, SUPERSET 401, SUPERSET 401+, and SUPERSET 4001 telephones:

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1. Press Flash or flash the switchhook.
   

2. Dial the number of the next party.
   

3. Wait for an answer.
   

4. Press Flash or Flash the switchhook.
   

5. Dial the Conference Call Feature Access Code.
   

To Leave a Conference:

• Hang up.
  

2500 telephone:

To split a Conference and speak privately with the original party:

1. Flash the switchhook.
   

2. Dial the Conference Call Split Feature Access code.
   

Once you receive your first call Press conference button. your first call will automaticaly be on hold. Press a line button to dial second number. Once call is connected Press conference button and you will have 3 way conference.
To add more PeoPle into conference Press conference button again and select a new line. Dial the number and Press conference button to connect everyone to that conference.

HoPe this helPs

while on a call, press the talk button
you will now hear a dial tone or just silence
dial the number to the 3rd party at this time.
after the 3rd party has answered press the menu button and select 3way/ conference.

these direction must be followed as closely as possible

You can use Feature 3 to start a conference call. You would have to hang up the intercom call to return to your original call.

Press the conference button, dial your third party, once connected, press conference again, that will bring all parties together.

Please I have the same issue, the receiver cannot hear whjat we are saying our voice is very faint to the receiver as if we are calling from a very far distant location from the phone.