Phone has completely frozen

Hold the power button down. Being that it is frozen may take a little longer than usual, but less than 30 seconds.

You can try 2 things:

1)Soft reset - clears memory and restarts program
2)Hard reset - deletes all saved data and settings
Soft reset

-Locate reset button to right of USB port on bottom of phone
-Press reset button with stylus
-Wait
Hard reset

-Press and hold both talk and end buttons
-Press reset button with stylus while holding talk and end buttons.
-Release talk and end buttons and press enter

How to Troubleshoot Frozen HTC Touch

Please follow the following procedure to hard reset ( factory reset ) the phone . If that does not help Please take it to a authorized service center .

1. Turn the power off. If your HTC Inspire 4G is frozen, pull the battery out and reinsert it
2. Hold the Volume Down button
3. Press and hold the Power button until the device turns on
4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
5. Select Clear Storage by pressing the Volume Down button
6. Press and release the Power button
7. Now simply confirm your decision: Volume Up for YES and Volume Downfor NO

All data including third-party applications will be deleted from the HTC Inspire 4G. Once the wipe is complete, the phone will reboot to its factory fresh state.

Hello

Do not put lotion on your hands and do not touch the screen if your hands are wet. Any kind of moisture can affect the way the touchscreen operates. Moisture sometimes slows the response time from the screen to the operating system.

Check for a protective sheet on the screen. If there is some kind of a film or sheet on the touchscreen, the screen is likely not able to react to all of the sensitivities of the touch of a finger as it normally would.

If there is an application open and the touchscreen seems to not be working, simply close the application and retry it. A frozen application can usually be closed by pressing and holding on the circular button located just below the touchscreen.

Completely reset the phone by holding the "Home" button and the "Reset" button for a full 10 seconds until the phone resets.

THANK YOU FOR VISITING FIXYA

A friend of mine had this same problem with an LG Ally. Eventually he had to remove the battery from the phone and replace it before the screen would respond. Some other things to try if that doesn't work:

• Remove any screen protector you may have put on the phone. It is rare, but sometimes these can interfere with touchscreens of certain types
• Reset the phone to the factory defaults (steps below):
  

1. Turn the power off.
2. Press and hold: Home Key + Power Key + Up or Down Volume Key.
3. Turn the power on, while keeping the three keys pressed.
4. When the LG logo is shown, release the keys.

• Failing the above, I would return the phone to the retailer from which it was purchased. It's possible that the touchscreen is simply flawed.

This is not caused by an update. Please check your unit's serial # to see if it starts with a "12P", "14V" or "143". If so, these units have a specific touchscreen that can fail even without physical damage to the glass or screen. The only way to resolve it is to replace the touchscreen & glass. You will not lose any of your data. The unit is not frozen and you can verify it by quickly pressing the on/off button. If you hear a beep, it's not locked up. You touchscreen has failed and won't accept any input. Please see this link:

http://www.sharc.net/gps_LCD_repair.htm


- Jim

Hay hay I did it. How I got it to work is thi, pull out the battery on your samsung pixon. switch it back on and continuesly press the ring button. you should get the menu up to ring some one. then start tapping everything. I did this an managed to get the touch screen and the buttons to work!
From Sean

hold down the power button on the top right hand side and the home button on the bottom of the touchscreen. Wait for a white apple then release.....it should start up the phone if it is frozen

Fn F7 probably got pressed (turns on and off the trackpad. probably the dumbest thing to have a hotkey for)

take the battery out for 30 secs

and reboot the phone if that doesnt fix it then you may need to reflash it to repair it

let us know how yu get on

mrjazon