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Manisha Bhakat Posted on Aug 11, 2014
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Why my laptop's touch pad buttons not working properly ? I push the buttons several times, but its not working, also i update all drivers relating this, but same result

I have problems with my laptop's touch pad buttons

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Joel Rodriguez

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  • Dell Expert 465 Answers
  • Posted on Aug 11, 2014
Joel Rodriguez
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Connect a usb mouse and see if it moves the mouse around and click on the buttons on the mouse to see if it responds if so then you have to replace the palm rest where your touchpad is.

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  • Contributor 7 Answers
  • Posted on Aug 11, 2014
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Bad touchpad. Find one on ebay and replace.

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5 Related Answers

Walter H Boehm

  • 998 Answers
  • Posted on Oct 17, 2008

SOURCE: dell latitude c610 touch pad left button problem

Will your laptop work properly with an external mouse? If so, check your touchpad settings in "Control Panel" by selecting "Mouse". Here you can reassign your Buttons. Try setting your Right Button function to "Double Click". If the "Double Click" function works on your Right Button then chances are you have a problem with your Touchpad Assembly which means it will have to be replaced. Dell refers to it as a "Palmrest" which they will replace if still under warranty.

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cpenzes

DEKR

  • 1102 Answers
  • Posted on Feb 15, 2009

SOURCE: touchpad doesn't work when starting from standby

set your standby setting to never

Anonymous

  • 48 Answers
  • Posted on Apr 06, 2009

SOURCE: Had my Inspiron 6400 repaired, stripped the scroll

Have you tried downloading the synaptics touch pad driver from Dell's web site? You'll need to enter in your service tag number.

KingDWS

Dave King

  • 1606 Answers
  • Posted on Aug 17, 2009

SOURCE: DELL 1501 TOUCH PAD BUTTONS DO NOT WORK AT ALL. HELP.

This could be a hardware or software (windows) problem.

If it is hardware it could be as simple as the connector ribbon inside is loose or that the touch-pad unit is failing. A replacement is $30-$80 plus labour.

I've seen a few of these where the problem is windows acting up. Since you have tried the drivers and they didn't fix it what you can try is go to control panel - system - hardware - device manager - mice and other pointing devices

Open that and select and then delete the pointing device or mouse shown. Then reboot. Windows is now forced to detect the touchpad hardware and reinstall the drivers. That usually does the trick unless it is hardware caused.

Now the tricky bit. Once you delete the mouse you will have to close and reboot using only your keyboard. You need windows to reboot normally, you can't just pull the power cord. To do this use ALT-F4. Hold down the ALT key and press the F4 that will close the windows until you get back to the windows desktop where it will close down windows. When you start the computer again your mouse will be detected and will work again. What we won't know is if that is enough to reset things and get your buttons working until you try this. You can try this a few times but generally if the drivers are right and you have done this then its time to replace the touch-pad.

tbreeze47

Tom Carson

  • 3083 Answers
  • Posted on Aug 23, 2010

SOURCE: My laptop will not respond to the power button

It could be a few things, and some of them, of course, tricky. The power button may be disabled due to windows loading part way, and hanging up. Since the keyboard lights up, I'm inclined to think that the power button in ok, and I'm leaning toword a software/registry/windows problem. Does the fan come on when you fire it up, and does the unit initialize at all, i.e., do the lights on the keyboard come on at that point? If so, you may have a bad hard drive, or software issue. If you take your laptop with you, there is a chance that there is a loose connection within, cracked solder joint, things of that nature. I would take it into a computer repair shop, and see what they think. I'm inclined to say that reloading windows might work, but not sure, and that's a drastic move, so it's kind of a last resort.
Wish I could be of help more, but this problem will require a degree of expertise I cannot give. Hope this helps, however.

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Now go to Device Manger (via start,control panel, Systems & Security -- should see Device Manager in blue), go to Mice & other pointing device, right click on the Alps info, then click on update device driver. If Windows doesn't automatically update, then you have to go to Acer's webpage, then support, then drivers and downloads, fill in the info on your computer to be directed to the proper driver, then download the driver file for Alps mouse/touchpad. This should help (I hope), good luck.
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What you can initially do is to update the driver.
  1. Press on the windows key + R. A run box will appear.
  2. Type devmgmt.msc then click on ok. The device manage will appear.
vincent_von_2.jpg
  1. Click on the plus sign besides mice and other pointing devices.
  2. Right click on the item that will be pertaining to your touch pad.
  3. Choose update driver and let the internet work for you.
If this does not work, you will need to totally reinstall the driver.
  1. On the same screen (device manager) right click on the touch pad driver again, the choose uninstall.
  2. follow the prompts for uninstallation. You might wanna uninstall any mouse related drivers as well (these application can also cause conflicts thus causing your touch pad not to work)
  3. download the touch pad driver available from the link I provided below.
  4. follow the prompts for installation.
  5. restart
Dell Vostro Driver list (click here to view all available drivers for your portable system)
Dell Vostro Touch Pad Driver (click here to download the touch pad driver)
It this does not work, you will need to call Dell Technical Support to have the laptop serviced. That is if the portable still has warranty. If not, then you will need to buy a USB mouse as a replacement.
for additional information visit Dell support website: support.dell.com
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1. Shut down your laptop.
2. Unplug the power.
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5. Reinstall the battery.
6. Plug power back in.
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Enjoy :) brought to you by high DanK Inc.
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