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I have an old gmail I can't access- forgot passwords...gotten new phones..and my verify info is not working- I opened a new account but a lot of other accounts are linked to it....how do I get it opened or reset passwords.... new account- suzanneallenHBS@gmail.com....old acct - suzanneallen0519@gmail.com. thank you so much-

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2 Answers

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  • Computers & ... Master
  • 14,162 Answers

recovery by email:
https://support.google.com/accounts/answer/183726
Recovery email address You don't have to provide a recovery email address, but we strongly encourage you to. Once you've started using Google as a signed-in user, we'll use your recovery email address to communicate with you under the following circumstances:

If you use Gmail, you may have added a recovery email address to your account when you first signed up. If you don't use Gmail, your password recovery address is the email address you used to sign up for your account (for example:myusername@yahoo.com)
To change or add a recovery address:
  1. Go to your Google Account Settings page.
  2. Scroll down to the "Signing in" box.
  3. Click Recovery email.
  4. Add your recovery email address.
  5. Click Done.
Your recovery address should be an email address that you use regularly.


recovery by phone:
https://support.google.com/accounts/answer/183728

Having a mobile phone number on your account is one of the easiest and most reliable ways to help keep your account safe and ensure that you can get back into your account if your account is taken over or you forget your password. Your mobile phone is a more secure identification method than your recovery email address or a security question because, unlike the other two, you have physical possession of your mobile phone.
Hackers target accounts without phones because they're easier targets. Add a phone and join hundreds of millions of other Google users who have helped stop hackers in their tracks.

To add a recovery phone number to your account:

  1. Go to your Google Account Settings page
  2. In the Personal info section, click Phone.
  3. In the Recovery phone section, click to add a recovery phone number if you don't have one yet.

Ways we will use your mobile phone number

We'll only use your mobile phone number to ensure the security of your account. Here are some ways we'll use it:
  • To challenge people when they try to take ownership of your account
  • To send you a verification code so you can get into your account if you ever lose access
  • To provide an alternate way for you to verify that you own an account
  • To help prevent people from getting into your account by guessing the answer to your security question
  • Optional: To alert you to possible threats to your account's security (for example, when your password is changed)

Ways we won't use your mobile phone number

Unless you make a specific request, we won't use your mobile phone number for anything other than protecting your account. For example, unless you tell us to, we'll never:
  • Sell your phone number to other companies or organizations
  • Call you for marketing purposes
  • Publish your phone number online

What type of phone you should use

You should use a mobile phone number so that you always have access to it. It's important that you can receive security alerts as soon as possible so that you can help keep your account safe.

Posted on Dec 18, 2014

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  • Computers & ... Master
  • 102,366 Answers

Click the "Need help?" link on the Gmail sign-in screen.

Posted on Oct 01, 2014

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3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

wayneard
  • 1901 Answers

SOURCE: i forgot my gmail password

Hello,

Please go to:

https://www.google.com/accounts/ForgotPasswd?service=mail&fpOnly=1

This will begin the password recovery process for Gmail.

Thanks for using Fixya.

Posted on Feb 19, 2010

t_d_hofstett
  • 1406 Answers

SOURCE: I have an old gmail I can't access- forgot

Contact Google. Explain the situation. Good luck.

Posted on Aug 10, 2014

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1 Answer

Forgot my google account info.


Hi Amanda.
I have no access to my recovery email, phone, or any other option
  1. Go to the Google Account Recovery page.
  2. Enter your email address and click Continue.
  3. If you are asked to enter the last password you remember, click I don't know.
  4. Click Verify your identity which is located under all of the other options.

How do I recover my Google account (or Gmail) password or username ...

or go to this link.
Forgot my google account info Google Search

Apr 26, 2018 | Google Computers & Internet

2 Answers

My Google play services has been down 4 about 3 weeks now & I can't get into my gmail, Google play services, you tube, Google music, inbox, etc., etc. What do I do???????


Google Email: Can't log in or access anything Google:

Hello. Yes, once you log into your Google Account, you will have access to all things Google. Without that account login you will not be able to access anything Google related except Google Internet Search.

As a temporary fix, so that you have access to Google Services, create a new Google account..
Settings>General>Accounts>Add Account>Google

  • so, think of another name you can create the new Google account to be.. I would pick your last name first then first name and a number (eg: LastFirst87@Gmail.com)
  • i would use the same password or a password you can easily remember for the time being so that you don't get mixed up/confused

  • then use this new Gmail account to temporarily get Google services back. it won't be your original account with all your data, but at least it allows you access NOW to whatever you need it for (like to access Google Play Store so that you can install an application to use on your smartphone)
  • on a piece of paper or in a notepad app on your phone, write down your new Temporary use Gmail account name and password, so that you don't forget and so you can login again if need to. (We will log out when we try to fix your original account)

  • when you find time we can try to get back into your old account so that you can access your emails, phone contacts, etc that's stored in your original Gmail account

CreateNewGoogleAcct.mp4
(note: depending on the device used, manufacturer, Android software firmware version#, and cellular service provider.. the settings menu system may look a little different. Keep this in mind when following instructional tutorials of a different device then yours)

Procedure to:
GET BACK INTO YOUR ORIGINAL GMAIL ACCOUNT:

Open your internet browser:
If you forgot your password, you can reset it, go here:

Having trouble signing in
(to reset password, OR to get a hint to remember username)
(if need to, you can use your new alternate temporary Gmail account to have Google contact you)

or, you can use this Google Access Troubleshooting form:
can access my account
(it looks like the image below)

google-play-services-down-4-about-3-kyzl0pi20tqzz121bvlihxv0-3-0.png

** After you reset your password, then Go back to your phone settings:
Settings>General>Accounts>Google..
Click on your original account name (not your new temp account) and enter your new password you reset to for your old account

*** You should be able to get back into your original account.. If YES!

..then we need to remove the temp account, so that we don't get confused and everything is back to normal.

(you can keep this info for your temp account login somewhere in case you need it again if want. or, use it as a dummy email for telemarketers, people who want your contact but you don't want to talk to, etc)

Go back to:
Settings>General>Accounts>Google
tap on your temporary Gmail account name/address

Tap on the 3 dots (upper right corner):
Select "Remove account"

then you are done
google-play-services-down-4-about-3-kyzl0pi20tqzz121bvlihxv0-3-2.png

Oct 30, 2015 | Google Computers & Internet

2 Answers

How do i get my old email back


Go to Gmail Webmail page [gmail.com]. Logout of your current gmail account if signed in. On the login page select add account or login another account, Enter your old email address and then select "need help". This where your can recover your password if old email address is correct. It can also help with account name once you provide the needed info. This should work provide the account was not deleted.

Dec 12, 2014 | Google Gmail

4 Answers

Fix-ya


Yes, it would appear gmail assigned you a new account.
To Delete the NEW account from Google:
  1. Sign in to the NEW account at accounts.google.com.
  2. At the top, click Data tools.
  3. In the Data Tools box, click Delete products.
  4. Click Remove Gmail permanently.
Now, to get into your OLD gmail account through your new smart phone, you first need to delete the NEW gmail account from the phone. I do not know what kind of phone it is, so I suggest you go into the store where you purchased the phone and ask for assistance.
Apparently, incorrect selections were made while attempting to put your OLD gmail account into the phone, and Google assigned you a gmail account based on your name. It is similar to the old account name.
The specifics of your phone's operating system prevent me from knowing how to properly help you. But it's obvious you need to delete the NEW gmail account, install the OLD gmail account, so when you tap the gmail icon, you get what you want. The people who sold you the phone will be able to help you the best.
Sorry I couldn't do more.

Sep 01, 2014 | gmail.com

2 Answers

I have an old gmail I can't access- forgot passwords...gotten new phones..and my verify info is not working- I opened a new account but a lot of other accounts are linked to it....how do I get it opened or...


You can all ways get your account back by using the email address you used to open it with . Then click on forgotten password, and follow instructions. If you have two email accounts you can not join them.

Aug 10, 2014 | Computers & Internet

1 Answer

Forgot my password


Open the Web browser on your phone and navigate to gmail.com.
Tap "Can't access your account" located under the "Sign in" button.

Select "I forgot my password" and then click "Reset your password here."
Type your email into the "Email" text box and then type the random captcha into the captcha text box.

An email with your new Gmail password will be sent to your alternate Gmail address.
Follow the directions in the email to reset your password.

Type the new Gmail password into the loin screen on your Droid to unlock the account.
http://www.gmail.com/

Feb 20, 2014 | Computers & Internet

1 Answer

Tombauman8@gmail.com


o cancel a Gmail account and delete the associated Gmail address:
  • Go to Google Account Settings.
  • Open the Products page.
  • Click Edit under Your products.
  • Click Remove Gmail permanently under Delete a Product.
    • You can also choose Close account and delete all services and info associated with it to remove your entire Google account (including your search history, Google Docs, iGoogle page, AdWords and AdSense as well as other Google services).
  • Make sure Yes, I want to permanently delete example@gmail.com and remove it from my Google account. is checked.
  • Enter an email address different from the address associated with the account you are closing under New primary email address.
    • Gmail may already have entered the secondary address you used when creating the Gmail account.
    • The alternative email address becomes your new Google account user name.
    • Make sure you enter an email address to which you have access. You need that access to complete deleting your Gmail account.
  • Enter your Gmail password under Current password.
  • Click REMOVE GMAIL.
  • Open the "Gmail Removal Confirmation" email from "accounts-noreply@google.com" at the email address you specified as your new.
  • Follow the deletion link in it.
  • Type your Gmail password under Password:.
  • Click Verify.
    • Keep in mind that you cannot undo this step.

Nov 07, 2013 | Computers & Internet

3 Answers

I forget my gmail accont password


Hi,
you need to login to login page of gmail home page and click on I can't access my account under user ID and password box, then select forgot the password and then you will get options
To recover your Gmail password, please begin with these steps:
  1. Visit our password recovery page.
  2. Enter your username.
  3. Click Submit.
If Gmail accepted your username, you'll now see a CAPTCHA (letters in a distorted picture).

Then you will recieve an email for you new password.

May 18, 2010 | Computers & Internet

1 Answer

How to change forgotten passwords immediately.i have to change my password within half an hour


i want to change all my passwords as lm forgetting them all from facebook , hotmail etc etc how do i go about it please

Mar 28, 2010 | Google Gmail

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