Hi Both.
Ok you have A blockage, Remove flexi hose completly from rear of machine & completly remove wand & handle from the hose.
Now check flexi hose for obstruction if none present move on to the wand & hanndle look down through tha wand for any obstruction look very carefully where the plastic handle meets alloy tube there is A slight bend here often A coin gets stuck here & flips accross to block oppening when you try to use wand.
If you cant see anything coin etc put hose back on machine & switch on there should be good suction from the flexi hose,
Now with machine still switched on push alloy pipe back on if the hose suddenly pulls back & there is poor or no suction you definately have A coin stuck at the bend.
You will need A broom handle or other long solid pole to hit it out.
http://dysonmanuals.llc.nu/
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