I want to cancel

To cancel a pending order, follow these general steps, which may vary depending on the platform or service you used to place the order:

1. Check Order Status: Log in to the platform or website where you placed the order and check the order status. If the order is still pending and has not been processed or shipped, you may have the option to cancel it.
2. Locate the Order: Find the specific order you want to cancel in your order history or account settings. Most platforms have a dedicated section for managing orders.
3. Click on "Cancel" or "Request Cancellation": Once you locate the pending order, click on the "Cancel" or "Request Cancellation" button. Some platforms may require you to provide a reason for cancellation.
4. Contact Customer Support: If you don't see an option to cancel the order online, or if the order has already been processed, shipped, or is otherwise ineligible for online cancellation, contact customer support immediately. You can usually find the customer support contact information on the platform's website or in the order confirmation email.
5. Explain the Situation: When contacting customer support, provide them with your order details and explain the reason for the cancellation. They will guide you through the cancellation process or inform you if the cancellation is not possible due to the order's status.
6. Check Refund Policy: If you successfully cancel the order, check the platform's refund policy to understand how and when you will receive a refund. Refunds may take some time to process, depending on the payment method used.
7. Monitor Your Account: Keep an eye on your account or email for any updates regarding the cancellation and refund status.

Can I get a refund?
See our refund policies on the following types of deals:

GrouponLive concert and event tickets

• You can edit or cancel your order on the day of purchase only
• If you can't make the show and want to give your purchase to a friend, contact us at least 24 hours before the day of the show so we can change the name on the tickets

Groupon Goods merchandise

• You can edit or cancel your order for two hours after your purchase
• After that, the address you supplied is given to the shipping provider and shipment can't be stopped
• Unless the Fine Print states otherwise, you can return Groupon Goods products within 14 days of receiving them. Return shipment is free and you can learn more about it here.
• Original shipping charges are not refundable on items returned due to customer preference/change of mind
• Returns shipped without using a Groupon-provided return label are not eligible for a refund and will be refused

Groupon Getaways trips

• If you chose the date of your trip when you purchased your Groupon Getaway, you'll be able to cancel it as long as you're within the hotel's cancellation policy by clicking "Cancel" next to this Groupon on your My Groupons page
• If you didn't choose your date when making your purchase, and the merchant is unable to book the stay you want during the available dates before the book-by date, we'll refund your purchase
• After the book-by date, you can still use your Groupon Getaways voucher for the price you paid for it. You can learn more here.

Groupon Local vouchers

• Any unredeemed, unprinted Groupon may be returned for a refund within the first 3 days after purchase
• After 3 days, all sales are final, but you can always give your Groupon to a friend or family member to use instead (unless the Fine Print specifies otherwise)
• Your Groupon is always worth at least the amount you paid for it - even if the promotional value has expired

Once the download link is sent to you or you have Access to the content cancellation in not possible
the chances of a refund are possible if you bought content that is unable to work on your platforms operating system but then they may send you the compatible version

How to Cancel Non Refundable Flight


How to Cancel Airline Reservations

Below information is for UK Which?

You may cancel your membership at any time by emailing [email protected] or calling us on 01992 822800. If you cancel your trial within the first 14 days you will be entitled to a full refund of the payment. You can use the template model cancellation form shown below. If you cancel after your trial has ended, your cancellation will take effect from the day before your next payment would have been due, unless you request an earlier date. Please be aware that for monthly subscriptions we are unable to provide refunds in respect of periods of less than 1 month and, where you are taking advantage of a longer term special subscription rate we are unable to provide refunds in respect of your initial payment (in whole or in part) after of the first 14 days.