Code error 10 device refuse to start
used how? PC or MAC?
running the encryption way?
Most fast external HDD have a power pack.
20watts is typical to run any fast drive. they suck 2amps at start up.
so power is king, if not good power, the HDD can be destroyed.
say , using the wrong pack.
some slower HDD use laptop slug HDD< they use very little
power and some dont even need a power pack,
i looked on newegg, yours is the slug kind,
is USB3 too.
but some systems can not produces USB power, too good.
This is a common issues with using over 500mA on the USB buss. and for SURE must be plugged directly into the PC
and never a USB hub (RTM)
try you unit on other PC and Laptops.
it has special cable too. that can be damaged.
so try all USB ports directly to the system
then using your ear, press it to case side, HDD.
is it whirling? , no, then there is no power to it, or its dead.
easy that, huh?
try it on another system.
the led color , reasons are in the manual. red,green, blue.
error code 10,what did that come from?
and last the horses mouth
http://en.faq.buffalo-global.com/app/answers/detail/a_id/11884/p/1492,1493
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