Error message e21 - Electrolux EW1000i Front Load Washer

https://www.youtube.com/watch?v=3R_RYO6jSOs
E21. Canister fill pump triac faulty. Possible fault Wiring faulty; Electronic board faulty.
https://www.how-to-repair.com/help/e21-e22-error-code-tumble-dryer-pump-fault-aeg-electrolux-zanussi-etc/

i only find e21 error for hoover washers...

I appreciate your inquiry, Bill Payer!

I understand that your Electrolux range is displaying error codes "E21" and "E39" and you are waiting for a part to become available to change. Based off the error codes "E21" stands for key sensor for cook place two which means a potential issue with the left board. "E39" stands for incorrect configuration. To configure your cooktop you would need to press and hold the "Warm" key, then press right front "Power" key until it beeps. Then press left front key and the configuration should start. If that does not help your situation I would suggest having a professional out for proper diagnosis. This will help to avoid any unnecessary part purchases. Best of luck! -Matt

Thank you for your post, Sandra Gee!

Based off the information you have provided an "E21" error code is displaying on your Electrolux range. Typically, an "E21" stands for a communication failure between the EOC (Electronic Oven Control) and the ESEC (Electronic Surface Element Control). I would suggest performing a reset on your range and you can do that by disconnecting the power from it for ten minutes. The best way to disconnect power is to flip the household circuit breaker. If you continue to have an issue with an "E21" error code I would have a professional technician perform a diagnosis on your range to help repair it properly. Hope this is helpful. -Matt

It is the customer fault code. Simply turn on and turn off appliance.
E11 - problem with fill water
E21 - problem with draining water
E41 - door open
All other errors require service staff !!!

Manual says E21 is 'Off Line'. Not much to go on there but I am guessing that is probably referring to something that is plugged into the serial ports on the side - perhaps it is looking for an external kitchen printer of something along those lines.

My mom had the same issue with her fancy bosch dishwasher! It ended up being a hose, if I remember correctly. Her problem also took two repair trips, I know for sure it was not a new motor issue. I would have someone check the hoses and the electrical panel.

The E21 error code indicates that the console is not receiving a signal from the sensor that controls the speed on the treadmill. This means there could be a problem with the speed sensor. You may need to have a technician check the voltages on the power board and controller.

I have the same error "E21" any help out there?

Just saw your problem! 'E21' refers to Document Board Motor Problem' Check if there is any loose contact and if required replace motor.
S. Mohan, Chennai, India