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Fisrt thing to check is the monitor screen button.
if you clean your monitor there is chance that cleaning solution got inside the button and then even if you dont push on it, it does get a signal from the liquid trapped inside. you can try drying the solution with a hair dryer, but if the liquid leave a dry conductor inside the button this will be still there. the other option is to tear appart the monitor and unplug the button or manually try to clean the contact inside.
if you did not cleaned it, the menu button might simply be stuck in.
trying to release it can fix this.
I have actually seen this before. The tv in my living room did it and it was a simple fix. I had to download the latest software. Put it on a usb key. Turn the tv off... Stick the key in and load the new software.
The only TRICK was that I had to hold down the VOLUME - button on the tv itself while my wife worked the remote.
So, if you can hold down your VOLUME - button and do things to your tv I would think this might work for you too. I know it sounds strange that a software upgrade can fix this, but it did for me.
It means that some kind of parental control feature has locked you out of the On Screen Display menu. You will have to consult your manual (possibly online) to figure out how to reset the password.
Although it is possible some other kind of malfunction could cause you to lose menu control, this is the most likely cause.
The most commom causes are One. There ia a stuck button on the tv itself. The Menu button. The membrane switch or the TACT switch is bad and needs to be replaced. The Main bd can also be bad.
Your screen settings are not optimized for that monitor, most Gateways (to h*&%) come with a drivers disks for the monitors put that in and run setup for the monitor.
It is possible that menu button on the monitor is stuck. I suggest to call your computer manufacturer where you purchased the monitor, check for the warranty and request for a replacement.
Had the same problem with the Mitsubishi ws 48511 model. A solution posted in FixYa worked great and might be worth trying as they have very similar electronics and panels -- did you check to make sure that one of the front panel buttons isn't stuck in the depressed postition? For me, the device menu kept cycling and remote wouldn't work. Sure enough, the button was stuck pushed in. It was hard to even notice, but took little effort to get it free. Good luck.
This works on a couple different Toshiba models -- might work on yours...
Make sure the main power switch is OFF. Hold the "ON", "MENU", and "INPUT" buttons at the same time and turn the main power switch on. Keep them held until the yellow power standby light comes on, then let go. It is done.
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