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Anonymous Posted on Jul 31, 2014

My Phone is Nokia lumia 720. I cant hear the the person talking nor the caller hears my voice. there is no sound for videos or fm. 6 months old phone. pl help

I cant hear the callers sound nor the caller hears my sound. There is no sound for audio files or video files.

1 Answer

mano shankar

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  • Contributor 11 Answers
  • Posted on Oct 24, 2014
mano shankar
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I would suggest contacting Nokia Care and getting the device repaired or replaced under warranty.

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Jan 22, 2009

SOURCE: Problems with hearing voice on Nokia 6030

change your earpeace

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Anonymous

  • 1 Answer
  • Posted on Apr 20, 2009

SOURCE: Callers cannot hear me when I am talking to them.

not sure if its the same problem but i had that with a different model and was told when i placed the charger in the phone it moved the mic slightly and thats why it was not working as it should i used my hands free every time i made a call mine was so bad ..it was a manufacture fault so i was lucky and had the phone changed free !!! hope this helps

Anonymous

  • 1 Answer
  • Posted on Jul 12, 2009

SOURCE: The sound in my N70 nokia phone is low. Cant hear

The sound in my N70 nokia phone is low. Cant hear the caller. Volume is so low and make me feel stupid shouting I cant hear u.a66f515.jpg

Anonymous

  • 105 Answers
  • Posted on Dec 29, 2009

SOURCE: Cannot hear callers voice during a call but caller hears mine

if you cant hear caller voice. do one thing go to gallery and go to voice recorder and record some voice then save that then go to media and play recorded sound if its working means your loud speaker is working but not ear peic means (ear speaker) not working. so then you need to change ear speaker.you can do your self just watch video on online.

Anonymous

  • 123 Answers
  • Posted on Jan 05, 2010

SOURCE: Can't hear callers on my mobile phone

Your handset thinks that you have headphones connected.
Make sure there is nothing stuck in the headset connector port, and make sure it is clean.
If thats not the problem, then it may be cured via a software upgrade or it may need a hardware repair.
Either way your gonna have to take it to a shop to be done, unless youve got the required equipment to hand.

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Hello,

Is not something so serious, the problem is that the mouth piece of your phone is bad that is why the cannot hear your voice.
I advice you get the mouth piece of your phone replace because it is bad and that is why your callers cannot hear you.

All you need to do is to change the mouth piece of your phone and you will see that your callers will hear after you have replace the mouth piece of your phone.

Meanwhile, you can get hands free pending the time you will replace the mouth piece of your phone.

Take care.
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