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Anonymous Posted on Jul 31, 2014

How to fix no paper message on hp officejet 6500

1 Answer

ron fancher

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  • Posted on Jul 31, 2014
ron fancher
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If there is paper take it out and put it back in and move around anything that move even a little bit, it sounds like something didn't connect, if it works ok don't worry about it.

5 Related Answers

Anonymous

  • 114 Answers
  • Posted on Sep 21, 2009

SOURCE: Paper jam on HP officejet 6500

Try This :
Connect the printer directly to the wall outlet ; not through any Power strip
Then Unplug the Power cable from the back of the printer
Keep on tapping the power cable for next 30 seconds
Plug in back the power cable;
Open the rear access door and you will get to see some rollers
Clean the rollers with a Lint free cloth Moistened with some distilled water
Try to do a copy if still it doesn works
Then Unplug the Power cable from the back of the printer
With one hand press and hold down the (#) and the (6) button and with the other hand plug in back the power cable ; it will do a Semifull reset on the printer; This will take some time ; Follow the instruction on the screen;
If still it doesn't work then you need to contact HP ;
The toll free no. for HP would be : 1-800-474-6836
They will replace the printer for you free of cost (No Charge if the printer is in warranty i.e within 1 yr of purchase)
Still you may check the link below for further issues:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01312792&lc=en&dlc=en&cc=us&lang=en&product=3795406
Regards Soumajit

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nalin_elliot

Nalin DSouza

  • 224 Answers
  • Posted on Oct 03, 2009

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Anonymous

  • 1 Answer
  • Posted on Dec 19, 2009

SOURCE: HP Officejet 6500 No scan Options

I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?

MUKHTAR

mukhtar21 shaikh

  • 2022 Answers
  • Posted on Feb 10, 2010

SOURCE: paper jam on a officejet 6500 wireless

Unplug the power cord and open the cover and remove all the cartridge and try to look I inside around the roller and try to manually roll the roller and if you can see the paper try to pull is slowly.

Have a nice day and do not forget to rate please...!

Anonymous

  • 66 Answers
  • Posted on Jun 22, 2010

SOURCE: I am looking for a fix on hp officejet 6500 E709a

To clear jam , you can perform the link below

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01312792&cc=us&lc=en&dlc=en&product=3795314

if still you get the message, remove the cartridges from printer.
clean them with a cotton swab and distilled water and perform the steps below and once it is done, insert the cartridges when asked by the printer.

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold Plus (#) and 6 while plugging in the power cord.

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To clear jam , you can perform the link below

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01312792&cc=us&lc=en&dlc=en&product=3795314

if still you get the message, remove the cartridges from printer.
clean them with a cotton swab and distilled water and perform the steps below and once it is done, insert the cartridges when asked by the printer.

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold Plus (#) and 6 while plugging in the power cord.
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Unplug the power cord and open the cover and remove all the cartridge and try to look I inside around the roller and try to manually roll the roller and if you can see the paper try to pull is slowly.

Have a nice day and do not forget to rate please...!
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