Motorola MOTO G XT1033 8GB Unlocked GSM Dual-SIM Quad-Core Smartphone - Black Logo
Travis Mishler Posted on Jul 29, 2014
Answered by a Fixya Expert

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I locked G from a remote device or device manager can't moto G has a black screen when power on how do i unlock the device from device manager

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  • Official Brand Answer 1,623 Answers
  • Posted on Aug 20, 2014
Motorola Mobility
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Hi Travis,

With the device manager (Android Device Manage or Motorola Device Manager) you will be able to block the device and reset the password, however you will not be able to unlock the device from there.

For the Black screen problems, I would like to advice you to trust the hands of our Technicians and contact our Support line: 1-800-734-5870 on this hours: Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST

Regards,
Gaby
Motorola support.

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