Hi Travis,
With the device manager (Android Device Manage or Motorola Device Manager) you will be able to block the device and reset the password, however you will not be able to unlock the device from there.
For the Black screen problems, I would like to advice you to trust the hands of our Technicians and contact our Support line: 1-800-734-5870 on this hours: Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST
Regards,
Gaby
Motorola support.
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