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Did you register the watch with Citizen UK? because they can give support, after you registered. I don't think they mind if you bought the watch outside the UK, as long as it is not on a list with stolen watches. http://www.citizenwatch.com/en-us/
If the watch is running to slow or fast the problem is in the timing module where the quartz crystal is located, there is nothing that can be done to adjust this to fix it. The watch should returned to the jewelers.
This happened to me, I think it happens when theres not enough contact with skin and monitor, I put more water onto my skin and the heart rate monitor and it sorted th eproblem
good after noon ! if you want to repair your watch can you bring here in my own watch center ,the exact address is ,MEDRANO WATCH and CELLPHONE CENTER located at b.laqui st.brgy.3 cuenca batangas philippines,thank you ! GOD BLESS !
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