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Your description indicates a loss of refrigerant in the dehumidifier. The metal heat exchanger above the water collector should become cold when the compressor is running - if it does not, your dehumidifier likely has lost it's refrigerant charge. You will have to take it to a certified (refrigerant handling) technician to repair. It may make more sense to replace with a new dehumidifier.
Check the CPSC website for dehumidifier recalls. they will have details of the brands/models/serial numbers of recalled units.
Your description indicates a loss of refrigerant in the dehumidifier.
The metal heat exchanger above the water collector should become cold
when the compressor is running - if it does not, your dehumidifier
likely has lost it's refrigerant charge. You will have to take it to a
certified (refrigerant handling) technician to repair. It may make more
sense to replace with a new dehumidifier.
Check the CPSC website for dehumidifier recalls. they will have details of the brands/models/serial numbers of recalled units.
Unfortunately, the model number you listed has been discontinued. But is still supported thru the Danby Consumer help line: 800-263-2629. Contact them regarding your need for the Owner's Manual and they can email you one as an attachment.
I hope this helped you, Susan. Thanks for choosing FixYa.
Here is a link to the Owner's Manual for your model dehumidifier. You can download and print the manual for future reference. I would encourage you to keep it in a safe, accessible place, as your model has been discontinued. Which also, mean take good are of your unit and do routine maintenance on it. That will add to the longevity to it's use.
Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier
I need to be clear on what you said. you "can't find where to empty the water." Meaning you have removed the water collection bucket and don't know where to empty it? If that's the case, emptying it in a bath tub, is the easiest way.
However, if you meant, you don't know how to remove the water collection tank. It's on the front of the unit, below the air intake louvers. It simply slides/pulls out of the dehumidifier, when you pull on the indented handles on both sides of the bucket.
To assist you further, I have included a link to the Owner's Manual to a Danby model similar to yours. You can download and print it for future reference.
Your dehumidifier preset default humidity level of 70%. Which is rather high, if you're using the unit in the hot Summer months. You can override this setting and lower the humidity level in increments to as low as 35%. Which is ideal during hot, humid weather. The Air Down button lowers the humidity level.Once the level is set, the unit will cycle ON and OFF as necessary, to maintain the level of humidity.
I have looked at the Owners Manual for you unit, and it's very thorough. But, I can understand, if you're not familiar with how the units work, it could be confusing. Page 5, is very informative on how to operate the unit, as far as setting humidity levels, which is what's important. If the operation of the unit continues to be a problem for you, contact Danby Customer Support 1-800-263-2629 and they can walk you through the procedures, while on the phone with them.
Sounds like you've lost a lot of freon. Find the pump on your unit. Be careful, but after running it a while, touch the tube somewhere between the pump and cooling coils. If it is not hot then you have lost fluid. What happens is under normal working conditions the compressor would compress the freon making it hot, which then gets cooled by the radiator coils. In your case, there isn't enough fluid to compress to make it hot. Unfortunately, you need to have it refilled by a repair shop. Try your local A/C or HVAC shop. Don't be surprised if they can't refill with freon as it's bad for the ozone and being phased out.
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