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Re: My Alcatel one touch fierce head phone won't turn off...
Do you mean a bluetooth head set?Release the headset from the phoneby turning bluetooth off. Attempt shutdown of Bluetooth headset Ten re-pair the two. -good luck
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could be a battery problem? or maybe the screen is gone?
if you have a warranty on it get it where you've bought it.
and they should either replace your smartphone, or fix the issue.
Have you tried using another charging cord? There could be a fault there. If the cord is the only one you have, see if you can find a friend with the same phone to test whether theirs works for you, then buy a new cord if that's the problem.
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