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LWAZI MGULWA Posted on Jul 22, 2014
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What is the username and password for ESET SMART SECURITY 4 antivirus.

I would like to update the antivirus via network at work but it does not do so, it gives me an error "update failed"

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Bee Santiago

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  • Expert 268 Answers
  • Posted on Jul 23, 2014
Bee Santiago
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Joined: Sep 26, 2011
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Locate your ESET-issued Username and Password, which you should have received by email after purchase or first activation of your product. If you cannot locate your Username and Password, visit the Lost License Page to have them resent.


If you purchased a CD

See instructions to enter your activation key.

  1. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
  2. Press Ctrl + U to open the Username and Password setup window.

What is the username and password for ESET SMART S - 7e3f46b4-4c4c-41e3-9906-e22c00a34e89.png
Enter your Username and Password into the appropriate fields. If your ESET settings are password-protected, you will be required to enter your settings password before reaching the screen pictured in Figure 1-2.

Usernames and Passwords

Remember to enter your Username and Password exactly as they are written:
  • The username and password are case sensitive
  • The hyphen in the username is necessary
  • The password is ten characters long and all lowercase
  • If you are copying and pasting, make sure you don't select an extra blank space
  • We do not use the letter L in passwords (use the number one (1) instead)
  • A big '0' is the number zero (0); a little 'o' is the lowercase letter o

I forgot my Username and Password



33d74569-d96f-42f2-beee-e648cdea9416.png

If you were successful, your ESET product will automatically begin downloading the latest virus signature database update. When the update is complete, a "Virus signature database successfully updated to version" notification will appear.

If the update fails or you receive the notification "Update information is not consistent", repeat steps 2-5.

44c456f8-71dc-4f2b-b183-c3905c6a9244.png


Enter your activation key (For CD products only)


  1. Locate your activation key on the box that your ESET product came in.
  2. Open ESET Smart Security or ESET NOD32 Antivirus. How do I openWhat is the username and password for ESET SMART S - 2ed14416-a25e-4547-9671-c143e3221950.pnglass="h_mi">Click Activate product in the Home window.






Select Activate using an Activation Key and click Next.

9041c84f-70cb-4de9-9bd8-1fe5253ecd41.png

In the Activate using an Activation Key window, fill out all of the required fields. When you are finished, click Activate.


Click Finish once activation is complete.

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Username:EAV-41889176
nod32key:4kbvp6fsx5

After downloading, install the antivirus and use again the username and password if asking for a username and password. After installing, it is must update the antivirus defination by clicking the update and update virus defination. If already expired for about 1 or 3 months after installing. Open the eset smart security by double clicking the eset icon on the left side below near on the system date and time. When appearing on the screen press F5 then uncheck the three box that has been checked. Click ok and visit the website nod327.net and copy the username and password. Click update and click username on eset antivirus and paste the username and password you have copied on the nod327.net then press F5 again and check those you have uncheck then click ok. Update again the antivirus defination and your antivirus will extend again for 1 or 3 months expiration. Have a nice day.
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I am also using AVG since long without trouble and with full protection. you can also try this by clicking HERE and download.
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