Printer won't connect. Stays offline
If you conect via parallel interface make sure to install the driver for the printer. if you connect via USB the computer should recognize the printer automatically and install the driver. if it stays offline try to use the other interface or a new cable. if it doesn't help your printer may be faulty and you need to replace the formatter board
SOURCE: hp2840 printer won't go online, says it is offline
you may have to contact HP expect a charge unless u are still under the 1 yr warrantee You can also goto the device manager and try to update the driver
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