Ican turn it on and it will go to the second screen and stops there
Yours is an earlier edition. Mine is a 4.2, but I think they are similar. As soon as you see the lock show you need to slide it to unlock and then it takes a few moments to go to the home screen. Are you able to do that much? If not, then I am not sure what else to do. Sometimes when my laptop freezes I take the battery out and wait a few moments and put it back in and that solves it's problem, might work with the zeepad too. Worth a try!
Do a factory reset. Sounds like you got corrupted from an iffy app.
12:29 pm Eric could you send me some info about Zeepad screen repair and how to perform fix?
12:29 pm CarolFor screen replacement you need to send the product back to us
12:30 pm It will cost $29.99 +return shipping cost for 7inch Zeepad
this is what I got from them
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