It appears that your water valve is not shutting off completely, pouring water onto the ice and causing it to form into one block. the other possibility is that some heat source (a light staying on) is melting the ice surface and causing the cube to stick together.
A quick test is, listen for the Ice Maker cycle, and then check if at the end water still trickling from the fill tube. You may also check if the light is shutting off when door is closed by manually engaging the door switch and see if the light is turning off
Sounds like this is a water level problem. Too much water is being released into ice tray, which raises the water level above the depth of each cube form, causing one big cube. You can adjust the water level.
Check this out:
How to Adjust the Water Level on an Ice Maker eHow
SOURCE: Lg side by side Ice maker not filling all of the tray/dripping
You may have a restriction in the icemaker. Remove the icemaker and make sure that there is no ice buildup other than in the cube slots. Also make sure that the fill tube is clear of any ice obstruction.
SOURCE: LG ICE MAKER
Be sure that the fill tube is getting into the ice maker and that the ice maker is not blocked with ice. If everything seems ok, you may have a leaking water valve which causes it to constantly drip water into the ice maker causing the block of ice.
SOURCE: LG ice maker only making two ice cubes at a time
Colenoid in the ice dispenser may be clogged or have a small amount of trash in it. Is there a filter on before the fridge (just after the ice maker shutoff)?
SOURCE: Ice Maker Freezing Up and Ice not dispensing
Check your ice cube tray to see if it is warped. Mine was. I took the tray off and dipped it into boiling water and remoulded it to the original shape and re-installed it. So far no problems. The tray gets warped because of the ice cube release mechanism. The tray is rotated around until it meets a block on one corner which creates the twisting motion we used to do on manual trays. Over time it tends to warp the tray. Good luck
SOURCE: LG ice maker only dispenses crushed ice not whole cubes
Very problematic issue with this model .Try unplugging and plugging the fridgerator which resets the board.The board is located on top under a removeable panel where the power cord enters....there is a reset/diagnostic button on the board itself.Contact LGUSA.com for any possible warranty and complain like crazy to avoid spending $300 on this board which can be purchased from andrewselectronics.com who is a factory authorized parts provider.Keeping that ice maker going will make you pull your hair out which is unfortuante for such a stylish and expensive fridge.good luck
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