If it has ANY air leaks, it won't hold temp. Check for holes and make sure the door seal seals completely.
Hi, I will assume you have altered the temp switch down to near zero?
if so and still reads 21' is it under guarantee? Back to shop . With receipt of course. If out of warranty, and still in good condition, I would locate local refrigeration engineer and seek a new cooling charge and pressure check, could be slight leaking of coolant.
best I can suggest.
Peter.
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