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Hello there, where did you purchase this from? Please provide more information on the situation. Hoping to hear from you soon. Thank you for visiting FixYa.
This unit may need servicing. Is it still under warranty? If not it sounds like a software issue or even a firmware problem. Much like a computer it's firware/bios may need to be reflashed again! Do you have a contact for Shinco? I would see if you can find one via your search engine. Blessings, A/V Media Guy
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