How do I find the page count on my Dell 1720 printer?

Turn off the printer
Open the front cover
Press and hold the Continue button as you turn on the printer - all the lights will cycle
Release Continue button and close the front cover
Press the Continue button until the lights cycle and the configuration page will print

Any time an imaging drum is replaced on a 1700, 1710, or 1720 model dell laser printer, you must reset
the photoconductor count. The following procedure illustrates how this is done:
1. Open the front access cover
2. Press and HOLD the Cancel Button (Red X)
3. When you see the LED's 'Chase' turn the printer off
4. Close the access cover, and turn the printer back on
5. Press the Continue Button (Green Triangle) to print a settings report
6. Under the section 'Cartridge Information', locate the item 'PHOTOCONDUCTOR COUNT=0K' indicating 'Zero Thousands'.
s now been reset, and you should now be able to print now ok

Remove the toner and the paper tray and open every door on the printer. Take a can of air and blow out every nook and cranny in the printer. Check and carefully wipe all rollers. There a fuser kit in the printer, likely in the back. If you feel comfortable with it, remove the fuser kit and use a can of air to continue cleaning. Reassemble the printer and run a few test pages, it may look like a bigger mess for the first few pages (up to 25). However, as you run the pages the print should clear up. If you still have a streaks on the pages, you will likely need to order an maintenance kit from dell. This kit should include the fuse, rollers and other replacement parts for the printer.

I hope this has helped you

hey

might be possible the cartigies of the printer has gone bad ,,take the cartiges out and then try to reset the computer and check that wether the things are working or not .
or else try to get in touch with me on fixya

I believe this message is occur because the laser printer drum needs to be replaced, not the toner cartridge.

These are two different things. The part is a DELL 310-8710 Drum Unit. Just google DELL 1720N drum and you should be able to find one.

Try to feed the paper on the tray properly..

There could just be a lot of toner inside the printer, but it could also be the drum unit (which also collects the waste toner) is so full that it is leaking.

This typically happens when the 'replace drum' indication is reset without actually replacing the drum.

If you have reset this without replacing the drum, and the print count is in excess of 30,000, you probably just need to replace the drm unit.

The second link was the helpful information. Also, to cut through all of that --

If you need to reset the counter:

1. Remove drum kit with toner

2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.

3. Hold down CANCEL Button until all lights flash through.

4. Slide the drum kit and toner properly into the Printer.

done.

You should still be able to do a printer test page (press the arrow button).

Look at the printed page(s) for the Photoconductor AND the Toner.

They show as OK when new (or very low count), and 100% when fully used.

It IS ossible that the toner cartridge has a faulty (or if a remanufactured cartridge - un replaced) chip.

Some 'after market' chips are not compatible with E250, and it IS possible that your replacement cartridge is for an E350, or E450 (which have different chips, and some of the poorer remanufacturers , and some reselers that don't do these very often don't know).

It could even be a Dell 1720 chip on the cartridge.

I make around150 Dell 1720, 20 E450, 50 E350 cartridges a month and only around 5 E250s, so this gives you an idea of the relative numbers, in the market

I would move the printer to another computer. See if the problem follows. I have seen the issue a few times with issues in normal.dot but also in other office applications.

Problem I'm fighting with on my 1720 is its printing extra pages between pages. basically print a 5 page document and get an 8/9 page final with the extra blank pages. Think its a user error but could be machine related. going to try it on another PC and see what happens.