Press and hold the green button for few seconds
SOURCE: my hp 2015dn printer will not print.
If this is an HP Printer try the 24 hour # listed below.
I've spent countless hours trying to install new hardware by going on line but I eventually solve the problem when I break down and call the 24 HOUR NUMBER!
HP and Compaq products
800-HP invent
or
800-474-6836 24 hours a day, 7 days a week for most products U.S.: English and Spanish for most products
Be prepared to provide the following information: Serial Number (S/N), product name, model number
HP TouchSmart PC products
866-408-5408
24 hours a day, 7 days a week. U.S.: English and Spanish.
Compaq Presario PC products 800-OK Compaq
or
800-652-6672 24 hours a day, 7 days a week U.S.: English and Spanish. Customers using TTY 877-656-7058 6:00 a.m. - 3:00 p.m. PT
Mon. – Fri.
excluding holidays
SOURCE: hp lj 2015dn problem for top 2 LED standard ON in my printer
check your printer motherboard it could be the communication cable from the power board is bad or the mother board that is why it can not scan. that is the problem
766 views
Usually answered in minutes!
×