0xc18a0001 failure
You could try a power reset of the printer.
Press ON button to turn off printer
Unplug the power cord from the back of the printer
Remove all of the ink cartridges
Wait 3 minutes
Plug the power cord back into the printer
Press the ON button to turn on the printer
Install back all of the cartridges
If this does not work, you could try a hardware reset.
1) Press and hold LEFT ARROW and then press SETUP
Release both buttons
2) Press OK
3) Press & release RIGHT ARROW until LCD reads System Configuration Menu 2
4) Press OK
5) LCD reads Hardware Failure Status: Clear, Press OK to clear
6) Press OK, LCD now reads Cleared, Press Cancel to continue.
7) Press & release CANCEL until the Welcome or Ink System
Failure screen appears on LCD
8) DO NOT PRINT AT THIS STAGE
9) Use POWER button to turn OFF printer
10) Unplug power cord from electrical outlet and from back of printer
11) Wait 1 minute. plug power cord back into outlet first then back into the printer
12)Turn on the printer, Press OK
The printer will start to initiate, do not interrupt.
×