Feature codes Line 2 & 3 says on the display "Line in use", when they are not. How do I undo the "Line in use"?

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Dear customer..here is the solution

Sometimes when you put a new (or alternate) voicemail system on a Norstar switch, The feature codes that accessed the old system stay in the KSU memory. If this is the case all of your feature codes will appear inactive even if the voicemail system is operating correctly.
To fix this issue you need to run an External Feature test (XFtest) to identify and remove the leftover codes from your KSU memory. You must have a programming set to access this menu (M7310, M7324, T7316).
Power down the Voicemail unit. Remove connection to voicemail ports from KSU.
1. Press [Feature] **938378 (XFtest). The password will be 266344 (Config).
2. Your display will read Feat code: and you will have options First and Exit.
3. Press First. The first stored feature code will appear, and you will have options Test, Back, and Next.
4. Press Test. Your options will read Remove and OK. Press Remove.
5. Once the feature code is removed, press Next to go to the next code.
6. Do this with all codes until your display reads None Registered
7. Release
Restore connections to the voicemail ports from the KSU. Power the system back up.
The feature codes will be restored to the correct defaults with the completion of the voicemail power-up cycle.

thank u

On the left hand side of your gmail window there is a sent mail link. If you click on that it will show all the mail you have ever sent. From here you can find the email you sent, open it up and copy the message from it to send to someone else. *** for getting the email message back, unfortunately that is impossible, once a message is sent there is no getting it back. Sorry.
Good Luck and vote for me if this answer helped you out. Cheers.

If your parents phone line service provider is AT&T, dial 73# from your parents phone to turn call forwarding off. If they do not have AT&T, call their service provider customer service number and ask what the code is to turn call forwarding off. Call forwarding is a feature provided by the service provider and each service provider has their own proprietary codes and methods to use their features.

Although I've been unable to locate a User Manual specific to your phone, the following information pertains to programming most all NorStar phones:

To Program Buttons On Your Phone:
For External Numbers:
1. Press the Feature button, then * 1
2. Push the button you want to program
3. Display will read "Program and OK"
4. Enter the telephone number, then press the OK softkeyFor Internal Numbers (Extensions.:
1. Press the Feature button, then * 2
2. Push the button you want to program
3. Display will read "Intercom #:__"
4. Enter the extension number
For Feature Codes:
1. Press the Feature button, then * 3
2. Push the button you want to program
3. Press the Feature button then enter the Feature Code
To Change the Contrast of the Display:
1. Dial the Feature button, then * 7
2. Press the number keys 1 - 9 to your desired brightness level
3. Press the OK softkey
To Change your Ring Type:
1. Press the Feature button, then * 6
2. Press the number keys 1 - 4 to hear the different ring types
3. Press the OK softkey when you hear your desired ring
To Change the Ring Volume:
1. Press the Feature button, then * 80
2. Press the volume key up or down
3. Press the release key1 to exit and save the volume level
To Program Personal Speed Dial Numbers: (Numbers 71 - 94 only.)
1. Press the Feature button, then * 4
2. Enter the 2 digit code (71 - 94. that you want to assign to that phone number
3. Enter the telephone number, then press the OK softkey
4. Display will show: "Entry xx stored"


Additional information about NorStar phones can be found by clicking here:
http://www.telephonemagic.com/phone-support/norstar-feature-programming-code.htm

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344. When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt,
press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)
The display should say line 002: appear only
repeat the procedure the same as line 001 for the remaining ringing lines

press the release key when finished

Changing the time on a Norstar system must be done using a display phone. Using a M7310 or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___" 12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
17.- Press "NEXT" (bottom right arrow)- display should read "Day:___"
18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
21.- Press the Rls key

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS.
The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)The display should say line 002: appear only
press the Chng key till it says appear & ring
repeat procedure for remailing active lines

If your system uses the older programming template,
then Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
the display says A. Configuration
4 top line/feature keys are now used for programming
Press the show key (top right arrow)
the display will say1. trunk/line data
Press the next key (bottom right arrow) .
the display will say 2.line access
Press the show key (top right arrow)
the display will say line assignment
Press the next key 2 times(bottom right arrow) .
The display should say ringing.
Press the show key (top right arrow).
the lines should be listed as appear only change to appear and ring

press Rls when finished

1 you can but it must be done via log on to switch with lap top (you may use handset but very tricky)
2 use feature *4

Speed dial -
using
FEATURE 0
Dial an external telephone number using a two- or three-digit code. There
are two types of speed dial codes: system (01-70 or 001 to 255) and
personal (71 to 94). System speed dial codes can be used from any
display telephone in the system. System speed dial codes are assigned by
your System Administrator.
Personal speed dial codes are used exclusively at your telephone.
To make a call using a speed dial code:
1. Press FEATURE 0.
2. Enter the two- or three-digit code for the number.
Speed dial -
programming
To program personal speed dial numbers:
1. Press FEATURE *4.
2. Enter a two-digit code from 71 to 94.
3. Specify the external line by pressing a line button, a line pool button, or
the intercom button. If you do not specify the external line, the system
automatically chooses a line for the call.
4. Dial the telephone number you want to program (up to 24 digits).
5. Press HOLD.
6. Record the code and number you have just programmed.
Note: You cannot program personal speed dial numbers while another
user is programming your system.

Another solution is to pick up on intercom and dial 4 then 2 and hang up. That is the default DND cancel code. It can be used form single line phones within the system as well.