The washer will not advance to the spin cycle if there is a draining problem due to a pump problem or clogs and kinks in the drain hose. Check the drain hose and clear it from any obstruction or kinks. Make sure the drain pump is working. Check the drain pump wiring and make sure the connections are snug fit. Reseat the conenctions several times to clean off dirt and corrosion build up in the terminals and connectors. Replace the drain pump if it is not working at all to pump out the water and allow the washer to advance to the spin cycle. Check the lid switch if the washer fills but does not agitate.
The drain pump can be accessed by removing the front panel. The front panel can be removed by inserting a putty knife blade between the top cover and the front panel in alignment with the groove on either side of the lid and cover.
Push the putty knife to release the clips. Once the clips are released, tilt the front panel forward then lift it off the cabinet base locking tabs ad move away from the washer. Reverse the steps to reassemble.
Please indicate the exact model number of the washer if this advice is not applicable for more accurate troubleshooting and repair advice.
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