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Anonymous Posted on Jul 06, 2014

Is TI chip covered on samsung dlp model HLT6187SAX/XAA?

We have black and white dots on screen, is the bad TI chip covered for repair by samsung.

1 Answer

gemagm

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  • Samsung Master 689 Answers
  • Posted on Jan 31, 2015
gemagm
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I don't believe the manufacturer is covering this any longer, but you can try calling Samsung support at 1-800-726-7864 Call 1-888-899-7609
Mon. - Sun. 9am - Midnight (EST) Hearing-Impaired (TTY) 1-888-899-7608
Mon - Sun : 9am - 6pm (EST) Home Appliances Hours of Operations Mon - Fri : 8am - Midnight
Sat : 9am - 5pm
Sun : Closed Laptop, Printer, Galaxy Tabs (WiFi only) 1-800-SAMSUNG (1-800-726-7864)
Mon - Sun : 24hrs

the part# for your DLP chip is : 4719-001985
see the following web site: http://www.samsung.com/us/support/contact

the

5 Related Answers

Anonymous

  • 240 Answers
  • Posted on Jan 14, 2009

SOURCE: White dots on Samsung HLS4266W TV

replace the dmd pcb.

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Anonymous

  • 184 Answers
  • Posted on Feb 14, 2009

SOURCE: Samsung DLP HL-S4266W White dot problem

Its the DLP IC chip itself that is bad. The DMD board is where the chip resides but if you order a board, it will come without the chip. Its not cheap and the replacement is tricky because the DMD board must be removed and then an alignment of picture centering will be necessary.

michtech

Anonymous

  • 1284 Answers
  • Posted on Jul 23, 2009

SOURCE: White dots on screen of 50 Samsung DLP

Random dots or pixels failing on a DLP TV will be a bad DMD chip. This is a technician replace item only. The chip runs around 160 dollars list price. The part number will depend on which version the set uses and will be determined by the technician.

Anonymous

  • 261 Answers
  • Posted on Aug 20, 2009

SOURCE: White dots appearing on Samsung TV screen and multipling each day

It seems you might have an issue with the dmd board. Go to the menu, and if the dots still show on the menu, the issue definitely is with the dmd board but if they don't come up on the menu, the issue will be with the video board.

Anonymous

  • 10 Answers
  • Posted on Jan 17, 2010

SOURCE: Samsung Slim DLP TV white dots on screen Model

No way to fix it solo, but Samsung is aware of the problem. Here's a link to the solution:

http://forums.cnet.com/5208-13973_102-0.html?messageID=3162774&tag=emfrnd#3162774

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