Do the 2 units pair up when you switch on ? If they do try swapping the units to see if the problem changes from one helmet to the other.
If it does then the problem is with one of the units, if it stays with one helmet then it may be a wiring problem to the speakers.If they dont pairup when you switch on try re-setting the pairing and start again. With the unit turned on, press and hold the CTRL button for 6 seconds till the light flashes red then blue rapidly then press the volume up button for 3 secs, the red/blue should flash 5 times to confirm reset done. Then re pair the units for intercom, switch both units on, when they are flashing slow blue on one unit press the CTRL and Intercom Buttons simultaneously for 6 secs so the red light flashes rapidly, repeat for the 2nd unit, they should both go to a solid red light within a few seconds then slow flash blue to show they have paired for intercom use. If this does not cure the problem you will probably have to send the units for repair.
Hope this helps
Tim
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