My kenmore 11020022013 top load washing machine went off balance and now it wont work and the green spin light is blinking

A top-load washer tub is usually supported by four suspension rods. If one of the suspension rods becomes dislodged or breaks, the control board may stop the spin cycle several times to try to balance the clothes. Suspension rods will often come in a set of four and it is recommended to replace all four of the rods at the same time to reduce uneven wear.

WHAT IS WRONG WITH YOUR WASHING MACHINE?

For a detailed Washing Machine illustration, click below.

Top Load Maytag Style
Top Load Whirlpool Style
Top Load GE Style
Front Load Maytag Style
Front Load Frigidaire/GE/Kenmore Style
Warning! To avoid personal injury or even death, always disconnect your appliance from its power source--that is, unplug it or break the connection at the circuit breaker or fuse box--before you do any troubleshooting or repair work on your appliance. Also, because some components may have sharp edges, use caution while working on your appliance.

Some problems that can occur with your top-loading washing machine are:

There's an error code on the digital display

It doesn't work at all
It won't drain
It doesn't spin
It doesn't agitate
It's noisy
It leaks
It's off balance
There's no hot water
There's no cold water
It's slow to fill
There's no water at all
The clothes are wet after spinning
The cycle doesn't advance
There's no delicate or regular spin or agitate
It's overfilling
It's underfilling
The water temperature is incorrect


Hope this may help;

DON'T FORGET TO RATE:

WHAT IS WRONG WITH YOUR WASHING MACHINE?

For a detailed Washing Machine illustration, click below.

Top Load Maytag Style
Top Load Whirlpool Style
Top Load GE Style
Front Load Maytag Style
Front Load Frigidaire/GE/Kenmore Style
Warning!To avoid personal injury or even death, always disconnect yourappliance from its power source--that is, unplug it or break theconnection at the circuit breaker or fuse box--before you do anytroubleshooting or repair work on your appliance. Also, because somecomponents may have sharp edges, use caution while working on yourappliance.

Some problems that can occur with your top-loading washing machine are:

There's an error code on the digital display

It doesn't work at all
It won't drain
It doesn't spin
It doesn't agitate
It's noisy
It leaks
It's off balance
There's no hot water
There's no cold water
It's slow to fill
There's no water at all
The clothes are wet after spinning
The cycle doesn't advance
There's no delicate or regular spin or agitate
It's overfilling
It's underfilling
The water temperature is incorrect

Try disconnecting from the power for 10 minutes to reset it..

check the filter

http://www.askmehelpdesk.com/plumbing/whirlpool-out-balance-spin-cycle-18991.html
http://fixitnow.com/sbrvrs/washers.htm

http://www.repairclinic.com/Washing-Machine-Troubleshooting


This model of washer does not have an out of balance cut off switch. If the load is not balanced properly the tub could hit the cabinet sides. If the unit spins evenly while empty & out of balance while loaded, I recommend checking & balancing the load. If the basket spins out of balance while empty, I recommend having the suspension springs & balance ring checked. Be sure not to wash light fabric with heavy fabric clothes. Also ensure that the adjustable feet are level, that's most important.

WHAT IS WRONG WITH YOUR WASHING MACHINE?

For a detailed Washing Machine illustration, click below.

Top Load Maytag Style
Top Load Whirlpool Style
Top Load GE Style
Front Load Maytag Style
Front Load Frigidaire/GE/Kenmore Style
Warning! To avoid personal injury or even death, always disconnect your appliance from its power source--that is, unplug it or break the connection at the circuit breaker or fuse box--before you do any troubleshooting or repair work on your appliance. Also, because some components may have sharp edges, use caution while working on your appliance.

Some problems that can occur with your top-loading washing machine are:

There's an error code on the digital display

It doesn't work at all
It won't drain
It doesn't spin
It doesn't agitate
It's noisy
It leaks
It's off balance
There's no hot water
There's no cold water
It's slow to fill
There's no water at all
The clothes are wet after spinning
The cycle doesn't advance
There's no delicate or regular spin or agitate
It's overfilling
It's underfilling
The water temperature is incorrect


Hope this may help;

DON'T FORGET TO RATE:

is it in a diagnostic mode? unplug from wall for 15 sec or so and try again.

i cleaned out the pump under the front bottom panel

Sounds like your front to back spring is pulling to tight, sometimes you need to replace it and sometimes you can take it off and stretch it. hope this helps